At a Glance
- Tasks: Lead a team to provide quality care and support for customers in their homes.
- Company: EveryDay Care & Support, part of Age UK North Tyneside Group.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Join a diverse team committed to inclusivity and positive impact.
- Why this job: Make a real difference in people's lives while promoting independence and dignity.
- Qualifications: Level 5 qualification in care or similar field, with strong customer service skills.
The predicted salary is between 30408 - 33149 £ per year.
EveryDay Care & Support, a Social Enterprise wholly owned by the Age UK North Tyneside Group, are looking to recruit a Care at Home Manager covering the Newcastle area. We are looking for an organised and experienced manager to assist the Head of EveryDay Care & Support to ensure the effective and efficient provision of a quality domiciliary Care at Home Service, in order to meet the needs and aspirations of customers, their families and friends and to meet contractual obligations, statutory requirements and pre-determined service delivery standards.
The Salary range is: £30,408 - £33,149. Driving is essential for the role.
The successful candidate will line manage teams comprising of Area Coordinators, Team Leaders and PSA staff operating within the service, providing supervision and support in line with objectives and standards. They will lead and motivate the staff team in meeting the personal care and support needs of customers in a way that promotes independence, respect and dignity of the individual. They will also manage the performance of the team including financial, staff and service performance and work to achieve key performance indicators set each year.
If you are a vibrant, customer focused person with an enthusiastic approach and can instil character and commitment into the service and have a Level 5 qualification in the same discipline or same level qualification in a similar field, and you have excellent customer services skills and are confident in your communication, negotiation and problem solving skills and you think you are the right person for this role please apply via our website.
The Age UK North Tyneside Group is part of the Disability Confident Scheme and are proud to carry the positive about disabled people symbol due to our commitments regarding recruitment, training, retention, consultation and disability awareness. We recruit the most suitable individuals for each vacancy regardless of sex, sexuality, race, religion, ethnicity, disability, gender, marital status, social or economic background or caring responsibilities.
Care at Home Manager in Newcastle upon Tyne employer: EveryDay Care & Support
EveryDay Care & Support is an exceptional employer dedicated to providing a supportive and inclusive work environment in Newcastle. With a strong focus on employee development, we offer opportunities for growth and advancement while ensuring our staff are empowered to deliver high-quality care that respects the dignity and independence of our customers. Join us to be part of a vibrant team that values commitment and character, making a meaningful impact in the community.
Contact Details:
EveryDay Care & Support Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Care at Home Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission of providing quality care. Show them you're not just a fit on paper but also in spirit!
✨Tip Number 3
Practice your communication skills! As a Care at Home Manager, you'll need to convey your ideas clearly and confidently. Consider mock interviews with friends or family to polish your responses and body language.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at EveryDay Care & Support.
We think you need these skills to ace Care at Home Manager in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in managing care services. We want to see how your skills align with the role of Care at Home Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills:As a Care at Home Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Share examples of how you've motivated and supported teams in the past, and how you’ve ensured high standards of care.
Highlight Your Customer Focus:We’re all about putting customers first! Make sure to include any experiences where you’ve gone above and beyond to meet customer needs. This will show us that you understand the importance of delivering quality care.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at EveryDay Care & Support
✨Know Your Stuff
Make sure you understand the ins and outs of domiciliary care services. Brush up on relevant legislation, quality standards, and the specific needs of the Newcastle area. This will show that you're not just interested in the role but are also knowledgeable about the industry.
✨Showcase Your Leadership Skills
As a Care at Home Manager, you'll be leading teams. Prepare examples of how you've successfully managed teams in the past, focusing on motivation, performance management, and conflict resolution. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Focus
This role is all about meeting the needs of customers and their families. Be ready to discuss how you've put customer service at the forefront of your previous roles. Share specific instances where you've gone above and beyond to ensure client satisfaction.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
