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- Tasks: Lead a team to provide quality care and support for customers in their homes.
- Company: EveryDay Care & Support, part of Age UK North Tyneside Group.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Join a diverse team committed to inclusivity and positive impact.
- Why this job: Make a real difference in people's lives while promoting independence and dignity.
- Qualifications: Level 5 qualification in care or similar field, with strong customer service skills.
The predicted salary is between 30408 - 33149 £ per year.
EveryDay Care & Support, a Social Enterprise wholly owned by the Age UK North Tyneside Group, are looking to recruit a Care at Home Manager covering the Newcastle area. We are looking for an organised and experienced manager to assist the Head of EveryDay Care & Support to ensure the effective and efficient provision of a quality domiciliary Care at Home Service, in order to meet the needs and aspirations of customers, their families and friends and to meet contractual obligations, statutory requirements and pre-determined service delivery standards.
The Salary range is: £30,408 - £33,149.
The successful candidate will line manage teams comprising of Area Coordinators, Team Leaders and PSA staff operating within the service, providing supervision and support in line with objectives and standards. They will lead and motivate the staff team in meeting the personal care and support needs of customers in a way that promotes independence, respect and dignity of the individual. They will also manage the performance of the team including financial, staff and service performance and work to achieve key performance indicators set each year.
If you are a vibrant, customer focused person with an enthusiastic approach and can instil character and commitment into the service and have a Level 5 qualification in the same discipline or same level qualification in a similar field, and you have excellent customer services skills and are confident in your communication, negotiation and problem solving skills, please apply via our website.
The Age UK North Tyneside Group is part of the Disability Confident Scheme and are proud to carry the positive about disabled people symbol due to our commitments regarding recruitment, training, retention, consultation and disability awareness. We recruit the most suitable individuals for each vacancy regardless of sex, sexuality, race, religion, ethnicity, disability, gender, marital status, social or economic background or caring responsibilities.
Care at Home Manager in Newcastle upon Tyne employer: EveryDay Care & Support Ltd
Contact Detail:
EveryDay Care & Support Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care at Home Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what EveryDay Care & Support stands for and think about how your experience aligns with their mission. This will help you shine during the interview!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've motivated teams in the past and how you plan to lead at EveryDay Care & Support. Use specific examples to demonstrate your ability to manage performance and meet key indicators.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in the role and the organisation. Let’s get you that Care at Home Manager position!
We think you need these skills to ace Care at Home Manager in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Care at Home Manager role. Highlight your experience in managing teams and delivering quality care, as well as any relevant qualifications. We want to see how you fit into our vision!
Showcase Your Skills: Don’t hold back on showcasing your customer service skills and your ability to communicate effectively. Use examples from your past experiences that demonstrate your problem-solving abilities and how you've motivated teams. We love a good story!
Be Authentic: Let your personality shine through in your application. We’re looking for vibrant and enthusiastic individuals who can bring character to our service. Be yourself and show us why you’re passionate about making a difference in people’s lives.
Apply Through Our Website: Remember to submit your application via our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at EveryDay Care & Support Ltd
✨Know Your Stuff
Make sure you understand the ins and outs of domiciliary care services. Brush up on relevant legislation, quality standards, and the specific needs of the Newcastle area. This will show that you're not just interested in the role but are genuinely knowledgeable about the field.
✨Showcase Your Leadership Skills
As a Care at Home Manager, you'll be leading teams. Prepare examples of how you've successfully managed and motivated staff in the past. Think about times when you’ve resolved conflicts or improved team performance – these stories will highlight your capability to lead effectively.
✨Emphasise Customer Focus
This role is all about meeting the needs of customers and their families. Be ready to discuss how you've put customer service at the forefront of your previous roles. Share specific instances where you’ve gone above and beyond to ensure client satisfaction.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to care management. Practice responding to scenarios involving staff performance issues or customer complaints. This will help you demonstrate your problem-solving skills and ability to think on your feet.