At a Glance
- Tasks: Lead a team to provide top-notch care and support for customers at home.
- Company: EveryDay Care & Support, part of Age UK North Tyneside Group.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Join a diverse team committed to inclusivity and positive impact.
- Why this job: Make a real difference in people's lives while promoting independence and dignity.
- Qualifications: Level 5 qualification in care or similar field, with strong customer service skills.
The predicted salary is between 30408 - 33149 € per year.
EveryDay Care & Support, a Social Enterprise wholly owned by the Age UK North Tyneside Group, are looking to recruit a Care at Home Manager covering the Newcastle area. We are looking for an organised and experienced manager to assist the Head of EveryDay Care & Support to ensure the effective and efficient provision of a quality domiciliary Care at Home Service, in order to meet the needs and aspirations of customers, their families and friends and to meet contractual obligations, statutory requirements and pre-determined service delivery standards.
The successful candidate will line manage teams comprising of Area Coordinators, Team Leaders and PSA staff operating within the service, providing supervision and support in line with objectives and standards. They will lead and motivate the staff team in meeting the personal care and support needs of customers in a way that promotes independence, respect and dignity of the individual. They will also manage the performance of the team including financial, staff and service performance and work to achieve key performance indicators set each year.
If you are a vibrant, customer focused person with an enthusiastic approach and can instil character and commitment into the service and have a Level 5 qualification in the same discipline or same level qualification in a similar field, and you have excellent customer services skills and are confident in your communication, negotiation and problem solving skills, please apply via our website.
The Age UK North Tyneside Group is part of the Disability Confident Scheme and are proud to carry the positive about disabled people symbol due to our commitments regarding recruitment, training, retention, consultation and disability awareness. We recruit the most suitable individuals for each vacancy regardless of sex, sexuality, race, religion, ethnicity, disability, gender, marital status, social or economic background or caring responsibilities.
Care at Home Manager employer: EveryDay Care & Support Ltd
EveryDay Care & Support is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in the heart of Newcastle. With a strong commitment to employee development, we offer comprehensive training and growth opportunities, ensuring our staff are equipped to provide high-quality care that promotes independence and dignity for our customers. Join us to be part of a vibrant team that values respect, collaboration, and the well-being of both employees and those we serve.
Contact Detail:
EveryDay Care & Support Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Care at Home Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to care and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've motivated teams in the past and how you plan to lead at EveryDay Care & Support. Use specific examples to illustrate your points and demonstrate your ability to meet performance targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and making a difference in the community.
We think you need these skills to ace Care at Home Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in managing care services. We want to see how your skills align with the role of Care at Home Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills:As a Care at Home Manager, you'll be leading teams, so it's crucial to demonstrate your leadership abilities. Share examples of how you've motivated and supported staff in previous roles, and how you’ve ensured high-quality care for customers.
Highlight Customer Focus:We’re all about putting customers first! Make sure to include specific instances where you've gone above and beyond to meet customer needs. This will show us that you truly understand the importance of respect and dignity in care.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at EveryDay Care & Support Ltd
✨Know Your Stuff
Make sure you understand the ins and outs of domiciliary care services. Familiarise yourself with the key responsibilities of a Care at Home Manager, including how to meet customer needs and manage a team effectively. This will show your potential employer that you're not just interested in the role, but that you’re genuinely passionate about providing quality care.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated staff or improved service delivery. Being able to demonstrate your leadership style and how it aligns with their values will set you apart from other candidates.
✨Emphasise Communication and Problem-Solving
Since this role requires excellent communication and negotiation skills, be ready to discuss how you've handled challenging situations in the past. Prepare scenarios where you resolved conflicts or improved customer satisfaction, as this will highlight your ability to maintain a positive environment for both staff and clients.
✨Align with Their Values
Research EveryDay Care & Support and understand their mission and values. Be prepared to discuss how your personal values align with theirs, especially regarding promoting independence and dignity for customers. This connection can make a strong impression and show that you’re a great cultural fit for the team.
