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- Tasks: Lead and support a team to deliver quality care services at home.
- Company: EveryDay Care & Support is a social enterprise under Age UK North Tyneside, dedicated to community care.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and development.
- Why this job: Make a real difference in people's lives while promoting independence and dignity.
- Qualifications: Level 5 qualification in care or a related field; strong customer service and communication skills required.
- Other info: We value diversity and are committed to inclusive recruitment practices.
EveryDay Care & Support, a Social Enterprise wholly owned by the Age UK North Tyneside Group, are looking to recruit an Area Care & Support Manager.
Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
We are looking for an organised and experienced manager to assist the Head of EveryDay Care & Support to ensure the effective and efficient provision of a quality domiciliary Care at Home Service, in order to meet the needs and aspirations of customers, their families and friends and to meet contractual obligations, statutory requirements and pre-determined service delivery standards.
The Salary range is: £33,833 – £38,962
The successful candidate will line manage teams comprising of Area Coordinators, Team Leaders and PSA staff operating within the service, providing supervision and support in line with objectives and standards.
They will lead and motivate the staff team in meeting the personal care and support needs of customers in a way that promotes independence, respect and dignity of the individual.
They will also manage the performance of the team including financial, staff and service performance and work to achieve key performance indicators set each year. xiskglj
If you are a vibrant, customer focused person with an enthusiastic approach and can instil character and commitment into the service and have a Level 5 qualification in the same discipline or same level qualification in a similar field, and you have excellent customer services skills and are confident in your communication, negotiation and problem solving skills and you think you are the right person for this role please apply via our website
The Age UK North Tyneside Group is part of the Disability Confident Scheme and are proud to carry the positive about disabled people symbol due to our commitments regarding recruitment, training, retention, consultation and disability awareness. We recruit the most suitable individuals for each vacancy regardless of sex, sexuality, race, religion, ethnicity, disability, gender, marital status, social or economic background or caring responsibilities
Extra Care Manager employer: EveryDay Care and Support
Contact Detail:
EveryDay Care and Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Extra Care Manager
✨Tip Number 1
Familiarise yourself with the key responsibilities of an Extra Care Manager. Understanding the nuances of managing teams and ensuring quality care will help you articulate your relevant experience during interviews.
✨Tip Number 2
Network with professionals in the care sector. Attend local events or join online forums to connect with others in similar roles. This can provide insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare examples of how you've successfully led teams in the past. Be ready to discuss specific situations where you motivated staff or improved service delivery, as these are crucial aspects of the role.
✨Tip Number 4
Research Age UK North Tyneside Group and their values. Understanding their commitment to customer care and inclusivity will allow you to align your responses with their mission, making you a more attractive candidate.
We think you need these skills to ace Extra Care Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Extra Care Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous management experience in care services, particularly any roles where you led teams or managed performance. Use specific examples to demonstrate your skills in customer service, communication, and problem-solving.
Showcase Qualifications: Make sure to mention your Level 5 qualification or equivalent in your application. If you have additional training or certifications relevant to care management, include those as well to strengthen your candidacy.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the organisation. Share why you are passionate about providing quality care and how you can contribute to the team at EveryDay Care & Support.
How to prepare for a job interview at EveryDay Care and Support
✨Showcase Your Leadership Skills
As an Extra Care Manager, you'll be leading teams. Be prepared to discuss your previous management experiences, focusing on how you've motivated and supported your team members in the past.
✨Demonstrate Customer Focus
This role requires a vibrant, customer-focused approach. Share specific examples of how you've prioritised customer needs and improved service delivery in your previous roles.
✨Highlight Your Qualifications
Make sure to mention your Level 5 qualification or equivalent. Discuss how your educational background has equipped you with the skills necessary for this position.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving and negotiation skills. Prepare scenarios where you've successfully resolved conflicts or improved team performance, as these will demonstrate your capability in handling real-life challenges.
