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- Tasks: Lead and support teams to provide quality care services at home.
- Company: EveryDay Care & Support is a social enterprise under Age UK North Tyneside Group.
- Benefits: Join a supportive environment with a focus on inclusivity and personal growth.
- Why this job: Make a real impact in people's lives while promoting independence and dignity.
- Qualifications: Must have a Level 5 qualification in care or a related field.
- Other info: We value diversity and welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
EveryDay Care & Support, a Social Enterprise wholly owned by the Age UK North Tyneside Group, are looking to recruit an Area Care & Support Manager. We are looking for an organised and experienced manager to assist the Head of EveryDay Care & Support to ensure the effective and efficient provision of a quality domiciliary Care at Home Service, in order to meet the needs and aspirations of customers, their families and friends and to meet contractual obligations, statutory requirements and pre-determined service delivery standards. The successful candidate will line manage teams comprising of Area Coordinators, Team Leaders and PSA staff operating within the service, providing supervision and support in line with objectives and standards. They will lead and motivate the staff team in meeting the personal care and support needs of customers in a way that promotes independence, respect and dignity of the individual. They will also manage the performance of the team including financial, staff and service performance and work to achieve key performance indicators set each year. If you are a vibrant, customer focused person with an enthusiastic approach and can instil character and commitment into the service and have a Level 5 qualification in the same discipline or same level qualification in a similar field, and you have excellent customer services skills and are confident in your communication, negotiation and problem solving skills and you think you are the right person for this role please apply via our website The Age UK North Tyneside Group is part of the Disability Confident Scheme and are proud to carry the positive about disabled people symbol due to our commitments regarding recruitment, training, retention, consultation and disability awareness. We recruit the most suitable individuals for each vacancy regardless of sex, sexuality, race, religion, ethnicity, disability, gender, marital status, social or economic background or caring responsibilities
Area Care & Support Manager employer: EveryDay Care and Support
Contact Detail:
EveryDay Care and Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Care & Support Manager
✨Tip Number 1
Familiarize yourself with the key performance indicators (KPIs) relevant to the Area Care & Support Manager role. Understanding these metrics will help you demonstrate your ability to meet and exceed them during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you motivated staff or improved service delivery, as this aligns with the responsibilities of the role.
✨Tip Number 3
Research EveryDay Care & Support and understand their mission and values. Being able to articulate how your personal values align with theirs can set you apart as a candidate who truly fits the culture.
✨Tip Number 4
Prepare to discuss your experience with customer service and problem-solving. Think of scenarios where you've effectively addressed customer needs or resolved conflicts, as these skills are crucial for the role.
We think you need these skills to ace Area Care & Support Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Area Care & Support Manager position. Understand the key responsibilities and required qualifications, especially the importance of customer service skills and team management.
Highlight Relevant Experience: In your application, emphasize your previous experience in care management or a similar field. Provide specific examples of how you've successfully led teams and met performance indicators in past roles.
Showcase Your Qualifications: Make sure to clearly state your Level 5 qualification or equivalent in your application. If you have additional relevant certifications or training, mention those as well to strengthen your candidacy.
Personalize Your Application: Tailor your cover letter to reflect your enthusiasm for the role and the values of EveryDay Care & Support. Discuss how your approach aligns with their mission to promote independence, respect, and dignity for customers.
How to prepare for a job interview at EveryDay Care and Support
✨Show Your Leadership Skills
As an Area Care & Support Manager, you'll be leading teams. Be prepared to discuss your previous management experiences and how you've motivated and supported your team members in the past.
✨Demonstrate Customer Focus
Highlight your customer service skills during the interview. Share specific examples of how you've met the needs of customers and their families, ensuring their dignity and independence.
✨Understand Key Performance Indicators
Familiarize yourself with common KPIs in the care sector. Be ready to discuss how you have previously managed performance metrics and what strategies you used to achieve them.
✨Communicate Effectively
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing problem-solving scenarios or negotiation experiences.
