Job Description Every Step Recruitment is currently recruiting for a Customer Support Executive to join a successful business based in Watford. This is an excellent opportunity for an experienced customer support professional looking for a varied office-based role within a friendly and supportive team environment. The successful candidate will be responsible for delivering a high standard of customer service, supporting day-to-day business operations and ensuring enquiries are handled efficiently and professionally. Your day-to-day responsibilities will include: Responding to customer enquiries via telephone and email Building positive relationships with customers and colleagues Resolving issues and providing effective solutions Processing and updating information on internal systems Supporting a variety of administrative and operational tasks Working collaboratively with different departments across the business Ensuring records are maintained accurately and efficiently Skills and attributes required: Previous customer service, customer support or administrative experience Excellent communication and interpersonal skills Strong organisational skills and attention to detail A positive and proactive attitude The ability to prioritise workload and work effectively in a busy environment Good IT skills and confidence using multiple systems A professional and customer-focused approach This is an excellent opportunity for somebody looking to further develop their career within a customer-focused office environment. If this sounds like the role for you, we'd love to hear from you.
Customer Services Team Leader - Chief Executive - Customer services in Watford employer: Every Step Recruitment
At Every Step Recruitment, we pride ourselves on being an excellent employer that fosters a supportive and collaborative work culture. As a Finance Assistant, you will benefit from competitive remuneration, opportunities for professional growth, and a commitment to employee development, all within a thriving business environment that values your contributions and encourages process improvements.