Every Step Recruitment is currently recruiting for a Customer Support Executive to join a successful business based in Watford.
This is an excellent opportunity for an experienced customer support professional with a background in a customer-focused office environment, looking for a varied role within a friendly and supportive team.The successful candidate will be responsible for delivering a high standard of customer service, supporting day-to-day business operations and ensuring enquiries are handled efficiently and professionally.
Your day-to-day responsibilities will include:
- Responding to customer enquiries via telephone and email
- Building positive relationships with customers and colleagues
- Resolving issues and providing effective solutions
- Processing and updating information on internal systems
- Supporting a variety of administrative and operational tasks
- Working collaboratively with different departments across the business
- Ensuring records are maintained accurately and efficiently
Skills and attributes required:
- Previous experience within a customer-focused office environment
- Excellent communication skills, both written and verbal
- Experience handling customer enquiries via telephone and email
- Strong organisational skills and attention to detail
- Confidence using multiple systems and maintaining accurate records
- The ability to prioritise workload and work effectively within a busy environment
- A professional, proactive and customer-focused approach
This is an excellent opportunity for somebody looking to further develop their career within a customer-focused office environment.
If this sounds like the role for you, we'd love to hear from you.
Contact Details:
Every Step Recruitment Careers Recruitment Team
