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- Tasks: Manage customer support, resolve escalated issues, and train the customer service team.
- Company: Leading IT recruitment company with a focus on customer satisfaction.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Significant experience in customer service and readiness for new challenges.
- Other info: Work with diverse clients across the UK in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading IT recruitment company is seeking a Business Central Customer Services Consultant to manage customer support, tackle escalated issues, and provide training to the customer service team. The ideal candidate will have significant experience in customer service roles and be ready to take on new challenges. This role is located in the United Kingdom and offers the opportunity to work with diverse clients.
Business Central Support & Training Consultant in London employer: EVERY CLOUD IT RECRUITMENT LTD.
Contact Detail:
EVERY CLOUD IT RECRUITMENT LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Central Support & Training Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT sector and let them know you're on the lookout for opportunities. You never know who might have a lead on a Business Central role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your responses. We recommend using the STAR method to structure your answers, showcasing your experience and how you've tackled challenges in the past.
✨Tip Number 3
Show off your skills! If you’ve got any relevant certifications or training in Business Central, make sure to highlight them during your conversations. This will set you apart from other candidates and show that you’re serious about the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications with us!
We think you need these skills to ace Business Central Support & Training Consultant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service roles, especially any relevant to Business Central. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how you can tackle escalated issues. We love seeing your personality come through, so keep it engaging and professional.
Showcase Your Training Experience: Since this role involves providing training, make sure to highlight any experience you have in this area. We want to know how you’ve helped others learn and grow, so share specific examples that demonstrate your training skills.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at EVERY CLOUD IT RECRUITMENT LTD.
✨Know Your Business Central Inside Out
Make sure you brush up on your knowledge of Business Central. Familiarise yourself with its features, functionalities, and common issues users face. This will not only help you answer technical questions but also show your passion for the product.
✨Prepare for Customer Scenarios
Think about past customer service experiences where you successfully resolved issues or trained others. Be ready to share specific examples that highlight your problem-solving skills and ability to handle escalated situations.
✨Showcase Your Training Skills
Since training is a key part of this role, prepare to discuss your approach to training others. Consider how you would structure a training session and what methods you would use to ensure understanding and engagement.
✨Research the Company Culture
Understanding the company’s values and culture can give you an edge. Look into their client base and any recent projects they’ve undertaken. This will help you tailor your responses and demonstrate that you’re a good fit for their team.
