At a Glance
- Tasks: Support sales teams with operations, CRM management, and customer engagement.
- Company: Join Everway, a tech company dedicated to creating a neuroinclusive world.
- Benefits: Purposeful work, supportive culture, and opportunities for career growth.
- Other info: Fast-paced environment with a focus on teamwork and personal development.
- Why this job: Be part of a movement that values unique minds and drives real change.
- Qualifications: 1+ years in sales support, strong customer service skills, and CRM experience.
The predicted salary is between 30000 - 40000 € per year.
Every mind is unique. Yet much of the world is still built for what's considered "normal," leaving too many people behind. At Everway, we change that by creating technology that helps everyone understand and be understood. By understanding and addressing the unique needs of each individual, we're creating a world where differences are recognized and valued. Our careers fit real life. When you join us, you're not just taking a job. You're joining a movement to build a more neuroinclusive world. We're a global community of over 800 employees spanning North America, UK, Europe, Australia, and New Zealand. A career here is purposeful and fast-moving, with clear expectations, modern tools, and the clarity to focus on what matters most. Our people are supported and encouraged to show up as they are, with different ways of thinking welcomed and valued. We pride ourselves on our core values that are embedded within our culture. These are to be curious, have courage, and commit fully. Join us at Everway - together, we can unlock the full potential of every mind.
About the role
The Workplace Division at Everway is seeking a Senior Sales Administrator to provide essential operational and administrative support across the New Business, Account Management, and Channel Sales teams. This is a varied and fast-paced role suited to someone who is highly organised, detail-oriented, and proactive, with a strong customer-first mindset and a "can-do" approach. You will play a key role in ensuring smooth day-to-day sales operations, helping to drive efficiency across the customer journey from initial enquiry through to onboarding and account handover. Working closely with internal stakeholders, you will help maintain high-quality CRM data, support lead management activity, and ensure timely follow-up across key sales processes. It is well suited to someone looking to build a long-term career in sales, with opportunities to develop skills across systems, processes, and customer engagement in a supportive team environment. This is a 12-month fixed-term contract.
Main Responsibilities:
- Processing sales orders using the CRM system
- Answering specific inbound customer enquiries
- Monitoring Live Chat system
- Database and CRM updates and administration
- Track, assign and ensure timely follow up of leads
- Managing software trials for potential customers
- Work with cross-functional teams to ensure smooth handover of new business accounts to the Account Management Team
- Reporting and tracking of key metrics and Market Intelligence
- Merging accounts, creating contacts, CRM champion
- Monitor Voicemail for Workplace sales
- Pulling monthly usage data
- Use of Outreach to send communications sequences to customers
Essential Criteria
- 1+ years experience in administration/sales support
- Experience in working directly with customers, delivering excellence in customer service
- Experience working with CRM systems, eg Sugar, Salesforce, Act, Goldmine
- A high level of IT literacy
- Ability to work and respond at pace in a professional manner
- Organised, thorough and dependable. Consistently demonstrate a strong work ethic and 'can do' attitude.
- Possess the necessary level of communication skills to fully carry out the role, both written and verbal
Desirable Criteria
- Experience working with Google Workspace
- Ability to multi-task and prioritise daily workload
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Senior Sales Administrator (12 Months, FTC) in Antrim employer: Everway
At Everway, we are committed to fostering a diverse and inclusive work environment where every employee can thrive. As a Senior Sales Administrator, you will be part of a dynamic team that values curiosity, courage, and commitment, all while contributing to our mission of creating neuroinclusive technology. With opportunities for professional growth, modern tools, and a supportive culture, Everway is an exceptional employer for those seeking meaningful and impactful careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Administrator (12 Months, FTC) in Antrim
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Everway's values and mission. This will help you connect your experiences with their goals, showing them you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to sales administration and customer service. Think about specific examples from your past that highlight your skills and how they align with what Everway is looking for.
✨Tip Number 3
Show your enthusiasm! During the interview, express your passion for creating a neuroinclusive world. Let them know why you want to be part of this movement and how you can contribute to their mission.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Senior Sales Administrator (12 Months, FTC) in Antrim
Some tips for your application 🫡
Show Your Unique Self:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to the role. Remember, we value different ways of thinking!
Tailor Your Application:Make sure to customise your application for the Senior Sales Administrator role. Highlight your relevant experience with CRM systems and customer service, and connect your skills to what we’re looking for. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate a well-organised application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click the Apply button and get started!
How to prepare for a job interview at Everway
✨Know Your Stuff
Before the interview, make sure you understand Everway's mission and values. Familiarise yourself with their focus on neuroinclusivity and how your role as a Senior Sales Administrator fits into that vision. This will show that you're not just interested in the job, but also in being part of their movement.
✨Show Off Your Organisational Skills
Since this role requires a high level of organisation, prepare examples from your past experience where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured timely follow-ups, especially in a fast-paced environment.
✨Customer First Mindset
Everway values a strong customer-first approach. Think of specific instances where you've gone above and beyond for a customer. Be prepared to share these stories during the interview to demonstrate your commitment to excellent customer service.
✨Be Ready to Discuss CRM Experience
As the role involves working with CRM systems, brush up on your knowledge of any systems you've used, like Salesforce or Sugar. Be ready to explain how you've utilised these tools to track leads, manage data, and support sales processes effectively.
