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- Tasks: Drive customer retention by managing renewals and communications for education accounts.
- Company: Leading Neurotechnology firm with a collaborative culture in Antrim.
- Benefits: Competitive salary, flexible work arrangements, and a supportive team environment.
- Why this job: Make a real impact in education while growing your career in a dynamic field.
- Qualifications: 1+ years in customer renewals and strong communication skills required.
- Other info: Join a forward-thinking company with opportunities for professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading Neurotechnology firm in Antrim, Northern Ireland, is seeking a Renewals Specialist to drive customer retention across smaller education accounts. This role is vital for ensuring timely renewals by generating quotes, managing customer communications, and maintaining accurate data in Salesforce.
The ideal candidate will have 1+ years of experience in customer renewals and strong communication skills, along with proficiency in CRM systems. Enjoy a competitive salary and flexible work arrangements while contributing to a collaborative culture.
EdTech SaaS Renewals Specialist in Antrim employer: Everway
Contact Detail:
Everway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EdTech SaaS Renewals Specialist in Antrim
✨Tip Number 1
Network like a pro! Reach out to your connections in the EdTech space and let them know you're on the hunt for a Renewals Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of customer renewals and CRM systems. We recommend practising common interview questions and scenarios related to driving customer retention, so you can showcase your skills confidently.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It shows you’re keen and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that Renewals Specialist gig! We make it easy for you to showcase your skills and experience directly to the hiring team, so don’t miss out on this opportunity.
We think you need these skills to ace EdTech SaaS Renewals Specialist in Antrim
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer renewals and any relevant skills. We want to see how your background aligns with the role of a Renewals Specialist, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about EdTech and how you can contribute to our mission. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Your CRM Skills: Since proficiency in CRM systems is key for this role, make sure to mention any experience you have with Salesforce or similar tools. We’re looking for candidates who can hit the ground running, so highlight your tech-savviness!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Everway
✨Know Your Stuff
Make sure you understand the EdTech landscape and the specific challenges faced by smaller education accounts. Brush up on the company's products and how they benefit customers, as this will show your genuine interest and help you stand out.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively managed customer relationships in the past. Think about times when you resolved issues or improved customer satisfaction, and be ready to share those stories.
✨Familiarise Yourself with Salesforce
As you'll be maintaining accurate data in Salesforce, it’s crucial to demonstrate your proficiency with CRM systems. If you have experience with Salesforce, be prepared to discuss how you've used it to manage renewals or track customer interactions.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer retention and their expectations for the Renewals Specialist role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
