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- Tasks: Manage customer payments and oversee debt collection with precision.
- Company: Join Everway, a global leader in Neurotechnology software.
- Benefits: Competitive salary, supportive culture, and opportunities for growth.
- Why this job: Make a real impact by ensuring customer satisfaction and financial accuracy.
- Qualifications: 2 years in credit control and strong analytical skills required.
- Other info: Dynamic team environment with a focus on curiosity and courage.
The predicted salary is between 36000 - 60000 £ per year.
At Everway (formerly n2y/Texthelp), our goal is to lead the world in Neurotechnology software, helping transform the way we understand and are understood. We are a global community of over 500 team members spanning seven countries, including the UK, USA, Norway, Denmark, Sweden, Australia, and New Zealand. By understanding and addressing the unique needs of each individual, we are creating a world where differences are recognized and valued. A world where everyone can thrive. We can only achieve our goals and continue to grow by having high performing people in our team, people who share our goals and are passionate about our mission. We pride ourselves on our core values that are embedded within our culture. These are to be curious, have courage, and commit fully. Join us at Everway - together, we can unlock the full potential of every mind.
About the role
Our credit controllers have oversight of our customer payments. As credit controller you will take charge of debt collection with autonomy and precision, overseeing customer accounts and consistently reducing our Days Sales Outstanding (DSO). You will become the go-to for all credit control issues on your ledger and be proactive in managing collections across our customer base. Your professionalism, tact, and judgement will ensure high customer satisfaction while you work closely with multiple teams including sales, other finance colleagues and legal.
Main Responsibilities
- Manage accounts receivable, ensuring timely payment of outstanding invoices
- Contact customers regarding overdue payments and make necessary arrangements to collect payment
- Maintain accurate records of customer interactions and payment history
- Collaborate with other departments to ensure accuracy in billing and collections
- Review and reconcile customer accounts, identifying and resolving discrepancies
- Analyze credit data and assess creditworthiness of potential and existing customers
- Prepare reports on the status of accounts receivable and credit collections
- Manage and enforce credit policies and procedures to ensure compliance
- Develop and maintain positive relationships with customers and vendors
Essential Criteria
- 2 years of experience in credit control, collections, or accounts receivable
- Strong analytical skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficient in Microsoft Office and accounting software - preferably Sage Intacct
- Strong time-management and organizational skills
- Ability to handle confidential information with discretion
- Understanding of credit policies and procedures
Desirable Criteria
- Professional certification in credit management or accounting
- Knowledge of industry-specific regulations and compliance requirements
- Experience with international collections and payment methods - preferably in a Saas environment
- Familiarity with customer relationship management (CRM) software
- Strong negotiation skills
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Credit Controller in Antrim employer: Everway
Contact Detail:
Everway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Antrim
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Everway’s mission and values. Show us how your experience aligns with our goals of curiosity, courage, and commitment. Tailor your answers to reflect our culture, and don’t forget to ask insightful questions that demonstrate your interest!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. Mention something specific from your conversation to remind us of your enthusiasm and fit for the role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in being part of our team at Everway. Don’t miss out on the chance to join a community that values every individual!
We think you need these skills to ace Credit Controller in Antrim
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control, collections, and accounts receivable. We want to see how your skills align with our mission at Everway!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for neurotechnology and how you can contribute to our goals. Be sure to mention your analytical skills and any relevant experience that makes you a great fit for the team.
Showcase Your Soft Skills: We value communication and interpersonal skills just as much as technical abilities. In your application, give examples of how you've built positive relationships with customers and colleagues. This will show us you're a team player!
Follow the Application Process: Don't forget to apply through our careers page! It’s super important to follow the application process as outlined. We’re excited to see your application and hopefully welcome you to our Everway family!
How to prepare for a job interview at Everway
✨Know Your Numbers
As a Credit Controller, you'll be dealing with accounts receivable and payment histories. Brush up on your financial metrics, especially Days Sales Outstanding (DSO). Be ready to discuss how you've successfully managed collections in the past and any strategies you've used to improve cash flow.
✨Showcase Your Communication Skills
Excellent communication is key in this role. Prepare examples of how you've effectively communicated with customers regarding overdue payments. Think about times when you had to negotiate or resolve disputes, and be ready to share those stories during the interview.
✨Demonstrate Your Analytical Prowess
Highlight your analytical skills by discussing how you've assessed creditworthiness or resolved discrepancies in customer accounts. Bring specific examples that showcase your attention to detail and problem-solving abilities, as these are crucial for success in credit control.
✨Emphasise Team Collaboration
You'll be working closely with various teams, so it's important to show that you can collaborate effectively. Prepare to talk about how you've worked with sales, finance, or legal teams in the past to ensure smooth operations and compliance with credit policies.
