At a Glance
- Tasks: Support sales teams with operations and customer engagement in a fast-paced environment.
- Company: Join Everway, a tech company dedicated to creating a neuroinclusive world.
- Benefits: Enjoy competitive salary, flexible work schedules, and comprehensive health benefits.
- Other info: Collaborative culture where your ideas matter and career growth is encouraged.
- Why this job: Make a real impact while building a long-term career in sales operations.
- Qualifications: 1+ years in administration/sales support and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Every mind is unique. Yet much of the world is still built for what’s considered "normal," leaving too many people behind. At Everway, we change that by creating technology that helps everyone understand and be understood. By understanding and addressing the unique needs of each individual, we're creating a world where differences are recognized and valued.
Our careers fit real life. When you join us, you’re not just taking a job. You’re joining a movement to build a more neuroinclusive world. We’re a global community of over 800 employees spanning North America, UK, Europe, Australia, and New Zealand. A career here is purposeful and fast-moving, with clear expectations, modern tools, and the clarity to focus on what matters most.
Our people are supported and encouraged to show up as they are, with different ways of thinking welcomed and valued. We pride ourselves on our core values that are embedded within our culture. These are to be curious, have courage, and commit fully. Join us at Everway - together, we can unlock the full potential of every mind.
About the role
The Workplace Division at Everway is seeking a Senior Sales Administrator to provide essential operational and administrative support across the New Business, Account Management, and Channel Sales teams. This is a varied and fast-paced role suited to someone who is highly organised, detail-oriented, and proactive, with a strong customer-first mindset and a “can-do” approach.
You will play a key role in ensuring smooth day-to-day sales operations, helping to drive efficiency across the customer journey from initial enquiry through to onboarding and account handover. Working closely with internal stakeholders, you will help maintain high-quality CRM data, support lead management activity, and ensure timely follow-up across key sales processes.
It is well suited to someone looking to build a long-term career in sales, with opportunities to develop skills across systems, processes, and customer engagement in a supportive team environment. This is a 12-month fixed-term contract.
Main Responsibilities:
- Processing sales orders using the CRM system
- Answering specific inbound customer enquiries
- Monitoring Live Chat system
- Database and CRM updates and administration
- Track, assign and ensure timely follow up of leads
- Managing software trials for potential customers
- Work with cross-functional teams to ensure smooth handover of new business accounts to the Account Management Team
- Reporting and tracking of key metrics and Market Intelligence
- Merging accounts, creating contacts, CRM champion
- Monitor Voicemail for Workplace sales
- Pulling monthly usage data
- Use of Outreach to send communications sequences to customers
Requirements:
- 1+ years experience in administration/sales support
- Experience in working directly with customers, delivering excellence in customer service
- Experience working with CRM systems, eg Sugar, Salesforce, Act, Goldmine
- A high level of IT literacy
- Ability to work and respond at pace in a professional manner
- Organised, thorough and dependable
- Consistently demonstrate a strong work ethic and ‘can do’ attitude
- Possess the necessary level of communication skills to fully carry out the role, both written and verbal
- Experience working with Google Workspace
- Ability to multi-task and prioritise daily workload
Please submit your application by Tuesday 2nd June 2026. Please note: applications may close early due to high demand, so early submission is encouraged.
Join our team and enjoy a competitive salary with bonus opportunities, flexible work schedules, and comprehensive health and wellness benefits. We offer flexible time off plans, career growth through development programs, and a collaborative, innovative culture where your ideas matter. Ready to make an impact? Apply today and be part of a company that invests in your success!
We are committed to providing a Drug-Free Workplace for all employees. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Senior Sales Operations Specialist (12-Month FTC) in Antrim employer: Everway Group
At Everway, we pride ourselves on fostering a dynamic and inclusive work environment where every employee is encouraged to bring their authentic selves to work. Located in Antrim, Northern Ireland, we offer competitive salaries, flexible work schedules, and comprehensive health benefits, alongside ample opportunities for career growth through our development programmes. Join us in our mission to create a neuroinclusive world, where your contributions are valued and your professional journey is supported.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Operations Specialist (12-Month FTC) in Antrim
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show them you’re not just a fit for the role, but for their team too!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the job. Keep it concise and engaging – you want to leave a lasting impression.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Senior Sales Operations Specialist (12-Month FTC) in Antrim
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Sales Operations Specialist role. Highlight relevant experience, especially in sales support and CRM systems, to show us you’re the perfect fit for our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for creating a neuroinclusive world and how your skills align with our mission at Everway. Keep it engaging and personal!
Showcase Your Customer-First Mindset:In your application, emphasise your customer-first approach. Share examples of how you've delivered excellent customer service in previous roles, as this is key to succeeding in our fast-paced environment.
Apply Early Through Our Website:Don’t wait until the last minute! Apply through our website as soon as you can. This not only shows your enthusiasm but also gives you a better chance of standing out before the applications close.
How to prepare for a job interview at Everway Group
✨Know Your Stuff
Before the interview, make sure you understand Everway's mission and values. Familiarise yourself with their technology and how it promotes neuroinclusivity. This will show your genuine interest in the company and help you connect your skills to their goals.
✨Showcase Your Organisational Skills
As a Senior Sales Operations Specialist, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your proactive approach.
✨Customer-First Mindset
Everway values a strong customer-first mindset. Be ready to discuss how you've delivered excellent customer service in previous roles. Share specific instances where you went above and beyond to meet customer needs, as this aligns perfectly with their expectations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the tools they use for CRM management, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture fits you.
