At a Glance
- Tasks: Support sales teams with admin tasks and ensure smooth operations.
- Company: Join Everway, a dynamic workplace with a focus on innovation.
- Benefits: Enjoy competitive salary, flexible schedules, and health benefits.
- Other info: Fast-paced environment with opportunities for career development.
- Why this job: Be part of a team that values your ideas and fosters growth.
- Qualifications: 1+ years in admin or sales support with CRM experience.
The predicted salary is between 30000 - 40000 £ per year.
About the role
The Workplace Division at Everway is seeking a Senior Sales Administrator to provide essential operational and administrative support across the New Business, Account Management, and Channel Sales teams. This fast‑paced role is suited to someone who is highly organised, detail‑oriented, and proactive, with a strong customer‑first mindset and a ‘can‑do’ approach. You will play a key role in ensuring smooth day‑to‑day sales operations, helping to drive efficiency across the customer journey from initial enquiry through to onboarding and account handover. Working closely with internal stakeholders, you will help maintain high-quality CRM data, support lead management activity and ensure timely follow‑up across key sales processes. This is a 12‑month fixed‑term contract.
Responsibilities
- Processing sales orders using the CRM system
- Answering specific inbound customer enquiries
- Monitoring the live chat system
- Updating and administering the database and CRM
- Tracking, assigning and ensuring timely follow‑up of leads
- Managing software trials for potential customers
- Working with cross‑functional teams to ensure smooth handover of new business accounts to the Account Management Team
- Reporting and tracking key metrics and market intelligence
- Merging accounts, creating contacts, and acting as the CRM champion
- Monitoring voicemail for Workplace sales
- Pulling monthly usage data
- Using Outreach to send communication sequences to customers
Qualifications
- 1+ years experience in administration or sales support
- Experience working directly with customers and delivering excellent customer service
- Experience with CRM systems (e.g., Sugar, Salesforce, Act, Goldmine)
- High level of IT literacy
- Ability to work and respond at pace in a professional manner
- Organised, thorough and dependable
- Consistently demonstrates a strong work ethic and a ‘can‑do’ attitude
- Strong written and verbal communication skills
- Experience working with Google Workspace
- Ability to multi‑task and prioritise daily workload
Application deadline
Please submit your application by Tuesday 2nd June 2026. Applications may close early due to high demand, so early submission is encouraged.
Benefits
Competitive salary with bonus opportunities, flexible work schedules, and comprehensive health and wellness benefits. Flexible time off plans, career growth through development programs, and a collaborative, innovative culture where your ideas matter.
Workplace policies
We are committed to providing a drug‑free workplace for all employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Senior Sales Administrator (12 Months, FTC) Antrim, Northern Ireland, United Kingdom employer: Everway Group
Everway is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for those seeking meaningful employment. With a focus on employee growth through development programmes, competitive salaries, and flexible work schedules, the Senior Sales Administrator role in Antrim offers a supportive environment where your contributions are valued and recognised. Join us to be part of a team that prioritises customer satisfaction and operational excellence while enjoying comprehensive health and wellness benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Administrator (12 Months, FTC) Antrim, Northern Ireland, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for opportunities, especially in sales administration. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, and think about how your skills can help them achieve their goals. This will show that you're genuinely interested and ready to contribute from day one.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your experience with CRM systems and customer service.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Sales Administrator (12 Months, FTC) Antrim, Northern Ireland, United Kingdom
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Sales Administrator role. Highlight your experience in administration and sales support, especially any work with CRM systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your customer-first mindset and proactive approach. Tell us why you're excited about this role and how you can contribute to our team at Everway.
Showcase Your Organisational Skills:Since this role requires a high level of organisation, make sure to mention specific examples of how you've managed multiple tasks or projects in the past. We love seeing how you keep things running smoothly!
Apply Early!:Don’t wait until the last minute to submit your application. We encourage you to apply through our website as soon as possible, as applications may close early due to high demand. Get your foot in the door!
How to prepare for a job interview at Everway Group
✨Know Your CRM Systems
Since the role requires experience with CRM systems, make sure you brush up on your knowledge of popular platforms like Salesforce or Sugar. Be ready to discuss how you've used these tools in past roles to manage customer data and streamline sales processes.
✨Showcase Your Customer Service Skills
This position is all about providing excellent customer support. Prepare examples from your previous jobs where you went above and beyond for a customer. Highlight your proactive approach and how it positively impacted the customer experience.
✨Demonstrate Your Organisational Skills
The job demands a highly organised individual. Think of specific instances where your organisational skills made a difference, whether it was managing multiple tasks or ensuring timely follow-ups. Be ready to share how you prioritise your workload effectively.
✨Prepare for Team Collaboration Questions
As you'll be working closely with various teams, expect questions about teamwork. Reflect on past experiences where you collaborated with others to achieve a common goal. Emphasise your ability to communicate clearly and work well under pressure.
