At a Glance
- Tasks: Respond to customer queries and assist with sales and social media tasks.
- Company: Join Evertreen, a dynamic company focused on customer satisfaction.
- Benefits: Remote work, flexible hours, and a supportive team environment.
- Why this job: Make a difference by helping customers and enhancing their experience.
- Qualifications: Previous customer service or administration experience is a plus.
- Other info: Send a 1-minute intro video instead of a CV to apply!
The predicted salary is between 28800 - 43200 £ per year.
Evertreen is looking for a proactive Customer Support Specialist to join our team. This role focuses on responding to customer emails and calls, offering customer service and support, and assisting with sales. You'll also handle some social media tasks and provide general administrative support.
Application Process: Please send a 1-minute intro video instead of a CV to +44 7874 484387 on WhatsApp. No CVs will be considered. ASAP start.
Responsibilities:
- Respond to customer and client queries via email and call.
- Handle administrative tasks and ad hoc requests from the team, such as social media publishing.
Qualifications:
- Previous experience in customer service or administration.
Customer Support Specialist in London employer: Evertreen
Contact Detail:
Evertreen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Specialist in London
✨Tip Number 1
Get your intro video spot on! This is your chance to show off your personality and communication skills. Keep it concise, friendly, and make sure to highlight your customer service experience.
✨Tip Number 2
Research Evertreen before you apply. Knowing their values and what they stand for will help you tailor your video and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Rehearse your video a few times to ensure you’re comfortable and confident. You want to come across as professional yet approachable.
✨Tip Number 4
Don’t forget to follow up! After sending your video, drop them a message to express your enthusiasm for the role. It shows initiative and keeps you on their radar.
We think you need these skills to ace Customer Support Specialist in London
Some tips for your application 🫡
Get Personal with Your Intro Video: When creating your 1-minute intro video, let your personality shine through! We want to see the real you, so be friendly and approachable while showcasing your customer service skills.
Showcase Relevant Experience: Make sure to highlight any previous experience in customer service or administration in your video. We love to see how you've handled customer queries or administrative tasks in the past!
Keep It Concise and Engaging: Remember, you only have a minute! Keep your video concise but engaging. Focus on key points that demonstrate why you're the perfect fit for the Customer Support Specialist role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Evertreen
✨Nail Your Intro Video
Since Evertreen wants a 1-minute intro video instead of a CV, make sure to showcase your personality and enthusiasm for the role. Keep it concise, highlight your relevant experience in customer service, and explain why you’re excited about joining their team.
✨Know the Company Inside Out
Do your homework on Evertreen! Familiarise yourself with their mission, values, and any recent news. This will not only help you answer questions but also show that you’re genuinely interested in the company and its goals.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in this role. Prepare examples from your past experience where you successfully resolved issues or provided exceptional support. This will demonstrate your problem-solving skills and ability to handle customer queries effectively.
✨Show Off Your Social Media Savvy
Since the role involves handling social media tasks, be ready to discuss your experience with different platforms. Share any relevant examples of how you've engaged with customers online or managed social media content, as this will set you apart from other candidates.