Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Respond to customer queries and assist with sales and social media tasks.
- Company: Join Evertreen, a dynamic company focused on customer satisfaction.
- Benefits: Remote work, flexible hours, and a chance to grow your skills.
- Why this job: Make a difference by helping customers and enhancing their experience.
- Qualifications: Previous customer service or administration experience is a plus.
- Other info: Send a 1-minute intro video instead of a CV to apply!
The predicted salary is between 28800 - 43200 £ per year.
Evertreen is looking for a proactive Customer Support Specialist to join our team. This role focuses on responding to customer emails and calls, offering customer service and support, and assisting with sales. You'll also handle some social media tasks and provide general administrative support.
Application Process: Please send a 1-minute intro video instead of a CV to +44 7874 484387 on WhatsApp. No CVs will be considered. ASAP start.
Responsibilities:
- Respond to customer and client queries via email and call.
- Handle administrative tasks and ad hoc requests from the team, such as social media publishing.
Qualifications:
- Previous experience in customer service or administration.
Customer Support Specialist employer: Evertreen
Contact Detail:
Evertreen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Specialist
✨Tip Number 1
Get your intro video spot on! Make sure to showcase your personality and enthusiasm for the role. Keep it concise, friendly, and professional – remember, this is your chance to make a great first impression!
✨Tip Number 2
Research Evertreen before you apply. Knowing their values and mission can help you tailor your video and show that you're genuinely interested in being part of their team. Plus, it’ll give you some great talking points!
✨Tip Number 3
Practice makes perfect! Rehearse your video a few times to ensure you’re comfortable and confident. You want to come across as natural and engaging, so don’t be afraid to let your personality shine through.
✨Tip Number 4
Don’t forget to follow up! After sending your video, drop them a quick message to express your excitement about the opportunity. It shows initiative and keeps you on their radar – we all love a proactive candidate!
We think you need these skills to ace Customer Support Specialist
Some tips for your application 🫡
Get Creative with Your Intro Video: Since we’re not looking at CVs, your intro video is your chance to shine! Make it engaging and personal – show us your personality and why you’re the perfect fit for the Customer Support Specialist role.
Be Clear and Concise: In your video, keep it short and sweet. We want to hear about your relevant experience and skills, but remember to stay focused on what makes you a great candidate for this position.
Show Off Your Customer Service Skills: Highlight any previous customer service experience you have. Share specific examples of how you’ve helped customers in the past, as this will really resonate with us and show you understand the role.
Apply Through Our Website: Don’t forget to submit your video through our website! It’s the easiest way for us to receive your application and ensures you’re in the running for this exciting opportunity.
How to prepare for a job interview at Evertreen
✨Nail Your Intro Video
Since Evertreen wants a 1-minute intro video instead of a CV, make sure to showcase your personality and enthusiasm for the role. Keep it concise, highlight your relevant experience in customer service, and explain why you’re excited about joining their team.
✨Know the Company Inside Out
Do your homework on Evertreen! Familiarise yourself with their mission, values, and any recent news. This will not only help you answer questions but also show that you’re genuinely interested in the company and its goals.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in this role. Prepare examples from your past experience where you successfully resolved issues or provided exceptional support. This will demonstrate your problem-solving skills and ability to handle customer queries effectively.
✨Show Off Your Social Media Savvy
Since the role involves some social media tasks, be ready to discuss your experience with different platforms. Share any relevant examples of how you've used social media for customer engagement or support, as this could set you apart from other candidates.