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- Tasks: Lead world-class stewarding operations for matchdays and major events.
- Company: Join Everton Football Club at the new Hill Dickinson Stadium.
- Benefits: Permanent role with competitive hours and a dynamic work environment.
- Other info: Be part of a team committed to safety and exceptional service.
- Why this job: Make a real impact on fan safety and experience in a thrilling sports setting.
- Qualifications: Experience in stewarding or event operations with strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
About the opportunity
We have entered an exciting new era at Everton Football Club with the opening of Hill Dickinson Stadium, and we now have a unique opportunity for an experienced and driven Stewarding Manager to lead the delivery of world‑class stewarding operations across matchdays and major events.
Responsibilities
- Leading the planning and delivery of stewarding operations for all fixtures and events.
- Managing, developing, and deploying stewarding teams to ensure effective and compliant operations.
- Ensuring full compliance with safety legislation, the Green Guide, and stadium Safety Certificate requirements.
- Working closely with internal teams and external stakeholders including police and emergency services.
- Overseeing matchday operations, including briefings, live incident management, and post‑event debriefs.
- Driving a culture of safety, professionalism, and excellent customer service.
Qualifications
We are looking for a confident and experienced leader with a strong background in stewarding, crowd safety, or event operations. The ideal candidate will have:
- Strong knowledge of UK safety legislation and best practice in spectator safety.
- Demonstrated ability to lead large teams in fast‑paced, high‑pressure environments.
- Excellent communication, organisational, and decision‑making skills.
- A proactive, hands‑on approach with a passion for delivering safe and exceptional fan experiences.
This role requires a DBS Enhanced check or evidence of subscription to the DBS Update Service. Proof of eligibility to work in the UK is also required.
Employment Information
The role is permanent and will be based at Hill Dickinson Stadium, working 35 hours per week, plus matchdays and major events.
Safer Recruitment Practices
Everton is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This role will require a DBS Enhanced check or evidence that you are subscribed to the DBS Update Service.
Stewarding Manager employer: Everton Football Club
Contact Detail:
Everton Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stewarding Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience in stewarding or event management. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show up and shine! Attend events related to sports management or safety operations. Not only will you learn a lot, but you’ll also meet potential employers and showcase your passion for the field.
✨Tip Number 3
Prepare for interviews by practising common questions specific to stewarding and crowd safety. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Everton Football Club.
We think you need these skills to ace Stewarding Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in stewarding and event operations. We want to see how your skills align with the role, so don’t be shy about showcasing your leadership and safety knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about stewarding and how you can contribute to creating exceptional fan experiences at Hill Dickinson Stadium.
Showcase Your Communication Skills: In this role, communication is key. Make sure your application reflects your ability to communicate effectively, whether it’s through clear writing or demonstrating your experience in managing teams and stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Everton Football Club!
How to prepare for a job interview at Everton Football Club
✨Know Your Safety Legislation
Make sure you brush up on UK safety legislation and the Green Guide before your interview. Being able to discuss specific regulations and how they apply to stewarding operations will show that you're not just familiar with the basics, but that you’re ready to lead a team in ensuring compliance.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led large teams in high-pressure situations. Think about specific incidents where your decision-making made a difference. This will demonstrate your ability to manage and develop stewarding teams effectively.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since this role involves working closely with various stakeholders, being able to communicate effectively is crucial. Consider doing mock interviews with friends or family to refine your delivery.
✨Passion for Fan Experience
Be ready to discuss your passion for delivering exceptional fan experiences. Share any relevant experiences where you’ve gone above and beyond to ensure safety and satisfaction during events. This will highlight your proactive approach and commitment to customer service.