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- Tasks: Support the Tours Manager in delivering unforgettable stadium tours and events.
- Company: Join Everton Football Club, a legendary name in sports with a rich history and community focus.
- Benefits: Enjoy flexible working hours and the chance to work in iconic locations like Goodison Park.
- Why this job: Be part of an exciting journey as we move to a new state-of-the-art stadium!
- Qualifications: Strong admin skills, attention to detail, and proficiency in Microsoft Office are essential.
- Other info: This role requires evening and weekend availability; passion for customer service is a must!
The predicted salary is between 24000 - 36000 £ per year.
Stadium Tours Administrator – Liverpool
Who are we: Everton Football Club is one of world sport\’s most respected and revered names – a by-word for innovation, professionalism and community.
During the course of our glittering history, we have been shaped and guided by our aspirational motto Nil Satis Nisi Optimum – nothing but the best is good enough.
One of only three clubs to have been a founder member of both the Football League and Premier League, our Men’s Senior team has played more games in English football\’s top-flight than any other, winning nine league titles, five FA Cups and a European Cup Winners’ Cup.
From the 2025/26 season, we will embark on an exciting journey at the state-of-the-art Hill Dickinson Stadium – a 52,769 capacity new home on the banks of Liverpool’s iconic River Mersey.
In doing so, we remain committed to developing and supporting teams across our Men’s, Women’s and Academy set-ups that inspire and continue to compete at the highest level of the game.
About the opportunity: We are currently looking for a Stadium Tours Administrator to join our Commercial Department.
As Stadium Tours Administrator you will act as key support for the Clubs Tours and Commercial Events Manager and wider tours team. In your role you will be responsible for ensuring the administration requirements organisation and delivery of the Everton stadium tour offerings.
The Stadium Tours Administrator will support the Tour Coordinator deliver day-to-day admin requirements, support in managing the tours inbox for both Hill Dickinson Tours and Goodison Park Tours and Work with the Fan Centre to ensure the tours are set up on the ticketing system correctly and support the sales process by taking queries and offering advice to potential visitors to the stadium.
Who we’re looking for: Essentially, we are looking for an experienced administrator who is able to demonstrate an excellent eye for detail and a commitment to providing an outstanding service.
Motivated and driven our successful candidate will also demonstrate the following skills, knowledge and experience:
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In depth knowledge with Microsoft Excel, PowerPoint, Word and Outlook
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Impeccable organisational skills
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Attention to Detail: accuracy in booking systems, tour manifests, emails, and documentation
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Very high standard of written English as well as professional communication skills over the telephone and face-to-face
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Excellent interpersonal skills to establish and maintain positive working relationships
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Ability to listen and communicate clearly, concisely, confidently and constructively to ensure mutual understanding
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Ability to resolve matters arising creatively and productively
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Willing and able to commit to working evenings and weekends as required
If you have a real passion for delivering exceptional customer service and first-class front of house experience for all visitors along with a passion for administrational requirements and organisation then we would love to hear from you!
The working hours for this role are 30 per week and will be located across the Royal Liver Building Head Office, Goodison Park and Hill Dickinson Stadium when required
The closing date for applications is Tuesday 26th August 2025
We reserve the right to close this vacancy early should we receive a substantial amount of applications.
Everton Family Safer Recruitment Practices
The Everton Family is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
As a requirement of our safer recruitment practices, this role will require either a Enhanced or Basic DBS (Disclosure and Barring Service) check or evidence that you are subscribed to the DBS Update Service information of which can be found here
This role is subject to both evidence and verification of relevant qualifications including proof of eligibility to work in the UK which will be discussed with you if your application is successful.
Equity & Inclusion
Everton is committed to ensuring everyone is respected, celebrated, and empowered for who they are, regardless of their identity. We welcome applications from people with diverse backgrounds, and those from racially diverse communities. We are dedicated to supporting the physical and mental/emotional wellbeing of all our people. Should you have a disability or long-term health condition and require reasonable adjustments to be made to the application/interview/onboarding process, please let us know by contacting the Talent Acquisition Team via email –
To support our pledge to diversify our organisation and through our commitment to the FA’s Football Leadership Diversity Code, Everton welcomes applications from people of all walks of life. As part of our commitment to Disability, Inclusion and Accessibility we are more than happy to make reasonable adjustments to the recruitment process should you require.
Location: Liverpool, Merseyside, United KingdomSalary: 0Job Type: PermanentJob Reference: JP1372979LivSTA
Stadium Tours Administrator - Liverpool employer: Everton Football Club
Contact Detail:
Everton Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stadium Tours Administrator - Liverpool
✨Tip Number 1
Familiarise yourself with Everton Football Club's history and values. Understanding their motto 'Nil Satis Nisi Optimum' will help you align your passion for excellence with the club's ethos during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Everton FC, especially those in administrative roles. They can provide insights into the club's culture and expectations, which can be invaluable when preparing for your application.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel and PowerPoint. Being able to demonstrate proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your customer service experience in detail. Think of specific examples where you've gone above and beyond to assist customers, as this role heavily emphasises delivering exceptional service.
We think you need these skills to ace Stadium Tours Administrator - Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Stadium Tours Administrator. Emphasise your administrative skills, attention to detail, and any customer service experience you have.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the club. Mention specific experiences that demonstrate your organisational skills and ability to provide outstanding service, as well as your familiarity with Microsoft Office tools.
Highlight Communication Skills: Since the role requires excellent written and verbal communication, ensure you provide examples of how you've successfully communicated in previous roles. This could include managing emails, handling customer queries, or collaborating with teams.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A high standard of written English is essential for this position, so make sure your application reflects that.
How to prepare for a job interview at Everton Football Club
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share examples from your past experiences where you went above and beyond to ensure a positive experience for customers.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage your time and tasks effectively. Bring examples of how you've successfully handled multiple responsibilities, especially in an administrative role, to showcase your impeccable organisational skills.
✨Highlight Your Attention to Detail
Since the role requires accuracy in booking systems and documentation, be ready to provide specific instances where your attention to detail made a difference. This could include error-free reports or successful event planning.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and concisely. During the interview, focus on maintaining a professional tone and ensure you listen actively, responding thoughtfully to questions to demonstrate your communication skills.