Stewarding Manager in Liverpool

Stewarding Manager in Liverpool

Liverpool Full-Time 30000 - 40000 £ / year (est.) No home office possible
Everton Football Club

At a Glance

  • Tasks: Lead world-class stewarding operations for matchdays and major events at Hill Dickinson Stadium.
  • Company: Join Everton Football Club, a dynamic and inclusive environment.
  • Benefits: Permanent role with 35 hours per week plus exciting matchday experiences.
  • Other info: We celebrate diversity and support the wellbeing of all our staff.
  • Why this job: Make a real impact on fan safety and experience in a high-energy setting.
  • Qualifications: Strong leadership skills and knowledge of UK safety legislation required.

The predicted salary is between 30000 - 40000 £ per year.

About the opportunity

We have entered an exciting new era at Everton Football Club with the opening of Hill Dickinson Stadium, and we now have a unique opportunity for an experienced and driven Stewarding Manager to lead the delivery of world‑class stewarding operations across matchdays and major events.

Responsibilities

  • Leading the planning and delivery of stewarding operations for all fixtures and events.
  • Managing, developing, and deploying stewarding teams to ensure effective and compliant operations.
  • Ensuring full compliance with safety legislation, the Green Guide, and stadium Safety Certificate requirements.
  • Working closely with internal teams and external stakeholders including police and emergency services.
  • Overseeing matchday operations, including briefings, live incident management, and post‑event debriefs.
  • Driving a culture of safety, professionalism, and excellent customer service.

Qualifications

We are looking for a confident and experienced leader with a strong background in stewarding, crowd safety, or event operations. The ideal candidate will have:

  • Strong knowledge of UK safety legislation and best practice in spectator safety.
  • Demonstrated ability to lead large teams in fast‑paced, high‑pressure environments.
  • Excellent communication, organisational, and decision‑making skills.
  • A proactive, hands‑on approach with a passion for delivering safe and exceptional fan experiences.

This role requires a DBS Enhanced check or evidence of subscription to the DBS Update Service. Proof of eligibility to work in the UK is also required.

Employment Information

The role is permanent and will be based at Hill Dickinson Stadium, working 35 hours per week, plus matchdays and major events.

Safer Recruitment Practices

Everton is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This role will require a DBS Enhanced check or evidence that you are subscribed to the DBS Update Service.

Equity & Inclusion

Everton is committed to ensuring everyone is respected, celebrated, and empowered for who they are, regardless of their identity. We welcome applications from people of diverse backgrounds. We are dedicated to supporting the physical and mental/emotional wellbeing of all our people. If you have a disability or long‑term health condition and require reasonable adjustments, please let us know by contacting the Talent Acquisition Team via email – careers@evertonfc.com.

Stewarding Manager in Liverpool employer: Everton Football Club

Everton Football Club is an exceptional employer, offering a dynamic work environment at the newly opened Hill Dickinson Stadium. With a strong commitment to employee growth, safety, and inclusivity, we foster a culture that values professionalism and excellent customer service. Join us in delivering world-class stewarding operations while enjoying the benefits of working in a vibrant sports setting that prioritises the wellbeing of its staff and fans alike.
Everton Football Club

Contact Detail:

Everton Football Club Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Stewarding Manager in Liverpool

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who have experience in stewarding or event management. A friendly chat can lead to insider info about job openings that might not even be advertised yet.

✨Tip Number 2

Show up and shine! Attend events related to sports management or safety operations. Not only will you learn a lot, but you’ll also meet potential employers and showcase your passion for the field.

✨Tip Number 3

Prepare for interviews by practising common questions specific to stewarding and crowd safety. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Everton.

We think you need these skills to ace Stewarding Manager in Liverpool

Stewarding Operations
Crowd Safety Management
Event Operations
Knowledge of UK Safety Legislation
Team Leadership
Communication Skills
Organisational Skills
Decision-Making Skills
Incident Management
Customer Service Excellence
Proactive Approach
Compliance with Safety Standards
Collaboration with Emergency Services
Ability to Work in High-Pressure Environments

Some tips for your application 🫡

Show Your Experience: When writing your application, make sure to highlight your experience in stewarding and crowd safety. We want to see how you've led teams in high-pressure situations, so share specific examples that demonstrate your skills.

Know the Legislation: Familiarise yourself with UK safety legislation and best practices in spectator safety. Mentioning your knowledge in your application will show us that you're serious about compliance and safety, which is crucial for this role.

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the right fit for the Stewarding Manager position.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re keen on joining the Everton family!

How to prepare for a job interview at Everton Football Club

✨Know Your Safety Legislation

Make sure you brush up on UK safety legislation and the Green Guide before your interview. Being able to discuss these topics confidently will show that you’re serious about stewarding operations and understand the importance of compliance.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led teams in high-pressure situations. Think about specific instances where your leadership made a difference, especially during events or matchdays. This will help you stand out as a proactive candidate.

✨Communicate Effectively

Practice your communication skills, as they are crucial for this role. Be ready to explain how you would manage briefings and incident management during events. Clear communication can make or break stewarding operations, so show them you’ve got it covered.

✨Show Your Passion for Customer Service

Be prepared to discuss how you would drive a culture of excellent customer service among your team. Share your ideas on creating safe and enjoyable experiences for fans, as this aligns perfectly with the club's values and mission.

Stewarding Manager in Liverpool
Everton Football Club
Location: Liverpool

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>