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- Tasks: Ensure a safe and friendly matchday experience for all supporters at Hill Dickinson Stadium.
- Company: Join the legendary Everton Football Club, a symbol of innovation and community.
- Benefits: Flexible casual work on matchdays with a vibrant team atmosphere.
- Why this job: Be part of an iconic club and create unforgettable experiences for fans.
- Qualifications: Strong customer service skills; previous event safety experience is a plus.
- Other info: Open to diverse backgrounds; commitment to inclusion and wellbeing.
Who are we
Everton Football Club is one of world sport\’s most respected and revered names – a by-word for innovation, professionalism and community. During the course of a glittering history spanning three centuries, we have been shaped and guided by our aspirational motto Nil Satis Nisi Optimum – nothing but the best is good enough. One of only three clubs to have been a founder member of both the Football League and Premier League, our Men’s Senior team has played more games in English football’s top-flight than any other, winning nine league titles, five FA Cups and a European Cup Winners’ Cup. From the 2025/26 season, we will embark on an exciting journey at the state-of-the-art Hill Dickinson Stadium – a 52,888-capacity new home on the banks of Liverpool’s iconic River Mersey. In doing so, we remain committed to developing and supporting teams across our Men’s, Women’s and Academy set-ups that inspire and continue to compete at the highest level of the game.
About the opportunity
We are looking to recruit for a variety of casual matchday stewarding roles, where you will provide a safe and friendly environment and offer support and guidance to our supporters at Hill Dickinson Stadium. You will be working as part of a large team of stewards, playing a key role in ensuring home and away supporters have the best matchday experience possible.
Roles we will be filling
- Crowd Stewards
- Exit Stewards
- Safeguarding Stewards
- Accessibility Stewards
- Pitch Security
- SIA Fanzone Stewards
- Support Team Stewards
The successful candidates will need to have strong customer service skills, be able to work well in a team, and be able to perform under pressure in an ‘always on’ fast-paced environment. They will also need to continuously represent our club and our values, and provide a service befitting of our motto Nil Satis Nisi Optimum (Nothing but the best is good enough).
Who we are looking for
We are looking for people who will represent our club, our values and provide a Nil Satis Nisi Optimum service to our fans at all times.
Ideally, but not essential, you will have previous experience in event, arena, stadium, public, and entertainment safety and be in training/working towards a NVQ Level 2 or Level 3 certificate in Spectator Safety.
These position(s) are on a casual basis, working matchdays from the 2025/26 season. Due to the nature of this role, we can only accept applications from candidates above the age of 18.
Everton Family Safer Recruitment Practices
The Everton Family is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As a requirement of our safer recruitment practices, this role will require either an Enhanced or Basic DBS (Disclosure and Barring Service) check or evidence that you are subscribed to the DBS Update Service information of which can be found here. This role is subject to both evidence and verification of relevant qualifications including proof of eligibility to work in the UK which will be discussed with you if your application is successful.
Equity & Inclusion
Everton is committed to ensuring everyone is respected, celebrated, and empowered for who they are, regardless of their identity. We welcome applications from people with diverse backgrounds, and those from racially diverse communities. We are dedicated to supporting the physical and mental/emotional wellbeing of all our people. Should you have a disability or long-term health condition and require reasonable adjustments to be made to the application/interview/onboarding process, please let us know by contacting the Talent Acquisition Team via email – careers@evertonfc.com. To support our pledge to diversify our organisation and through our commitment to the FA’s Football Leadership Diversity Code, Everton welcomes applications from people of all walks of life. As part of our commitment to Disability, Inclusion and Accessibility we are more than happy to make reasonable adjustments to the recruitment process should you require.
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Casual Matchday Steward - Hill Dickinson Stadium employer: Everton Football Club
Contact Detail:
Everton Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Matchday Steward - Hill Dickinson Stadium
✨Tip Number 1
Get to know the club! Research Everton Football Club's history, values, and community involvement. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a steward, you'll be interacting with fans all day. Think about how you can create a positive experience for them, and be ready to share examples of how you've done this in the past.
✨Tip Number 3
Be prepared for a fast-paced environment! Think about situations where you've had to stay calm under pressure. Share these experiences during your interview to demonstrate that you can handle the excitement of matchdays.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining the Everton family.
We think you need these skills to ace Casual Matchday Steward - Hill Dickinson Stadium
Some tips for your application 🫡
Show Your Passion for the Game: When writing your application, let your love for football shine through! Mention any experiences you've had with the sport, whether as a fan or in a previous role. We want to see that you’re excited about being part of the Everton family.
Highlight Customer Service Skills: Since you'll be interacting with fans, it's crucial to showcase your customer service skills. Share examples of how you've provided excellent service in past roles. Remember, we’re all about creating a friendly and safe environment at Hill Dickinson Stadium!
Tailor Your Application: Make sure to tailor your application to the specific stewarding role you're applying for. Whether it’s crowd control or accessibility, highlight relevant experiences and skills that match the job description. We love seeing candidates who pay attention to detail!
Apply Through Our Website: Don’t forget to apply through our official website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team. We can’t wait to hear from you!
How to prepare for a job interview at Everton Football Club
✨Know the Club's Values
Before your interview, take some time to familiarise yourself with Everton Football Club's values and motto, 'Nil Satis Nisi Optimum'. This will help you demonstrate your alignment with their commitment to excellence and community during the interview.
✨Showcase Your Customer Service Skills
As a steward, you'll be interacting with fans regularly. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or made someone's experience better, as this will highlight your suitability for the role.
✨Teamwork is Key
The role involves working as part of a large team, so be ready to discuss your experiences in team settings. Share specific instances where you collaborated effectively with others, especially under pressure, to ensure a smooth event or situation.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle various matchday scenarios, such as crowd control or assisting fans with accessibility needs. Practise your responses to these types of questions, focusing on your problem-solving skills and ability to remain calm under pressure.