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For Companies At a Glance
- Tasks: Travel to customer sites, diagnose faults, and install top-notch coffee machines.
- Company: Join Eversys, a global leader in innovative coffee solutions.
- Benefits: Competitive salary, company van, overtime pay, and attendance bonuses.
- Why this job: Be part of a team that delivers exceptional coffee experiences across the UK.
- Qualifications: Technical background, dexterity, and a can-do attitude required.
- Other info: Full training provided; great opportunity for career growth.
The predicted salary is between 36000 - 42000 ÂŁ per year.
Job Description
Field Service Engineer based in the South London/inside the M25 area
We have become a global leader in the world of professional automatic coffee machines, by developing innovative solutions in extraction methods and quality control of coffee products. At Eversys, our vision is to bridge the gap between the traditional Italian coffee machine with the speed and electronic intelligence of the super-automatic machine.
We provide products and services that bring real added value to our customers ensuring a unique sensory cup experience through consistency, real-time connectivity, high productivity, and ease of maintenance through our industry-leading after-sales service. Eversys UK Limited and Eversys Ireland Limited, a wholly owned subsidiary of Eversys Switzerland, is becoming the leading commercial espresso machine supplier in both markets.
From our Operations Centre in Crawley, West Sussex, Eversys UK Ltd (a subsidiary of Eversys Switzerland), we directly employ a highly skilled team of Field Service Engineers who travel throughout the country to provide maintenance services to our Coffee Machine Customers. We also operate a Customer Service Centre covering both the UK and Ireland, Service Module Remanufacturing Facility with Logistics Support and Warehousing using our team of skilled Operatives based out of our Crawley Site.
Please visit www.eversys.com for more information on the products we work with.
We are currently advertising for 1 x field service position to meet continued growing demand for an Engineer based in the South London/inside the M25 area.
Some previous experience in the field of commercial espresso equipment maintenance is preferred, but a general “can-do” attitude is required for the position. Candidates will need to be dexterous, with a technical background, and able to confidently work alone at customer sites. Some IT knowledge would be helpful as our equipment includes advanced communications and programming software. Full training will be provided.
A valid driving license is required for this role. Preferably clean, but up to 6 points considered. Must have a clean criminal record due to enhanced security requirements at travel and other sites.
Responsibilities
- Travelling to customer sites and diagnosing faults with hydraulic pipework, wiring looms, interfacing parts, motors, cables etc., and ensuring our manufacturer’s standard level of repair.
- Installing equipment at customer’s sites
- Quality checking and adjusting components or assemblies against required specification; for example; calibrating coffee grinders, brewing and hydraulic modules.
- Carrying out prescribed preventative maintenance including water filter changes and PSSR tests.
- As a customer facing position, good manners and a friendly outlook is required.
- Ability to follow defined procedures and processes specified during training.
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Days & Hours: Monday to Friday, 08:30 – 17:30.
Job Type: Full-time
Salary: from ÂŁ36,000 per annum (excluding ÂŁ200 per month Regular Attendance Bonus)
Weekend Standby: (Rostered 1 in 4) Standby & attendance payments apply in addition to Basic Salary
Overtime: At 1.5 x basic salary (hourly rate)
Company Van is provided.
Total Remuneration Package of circa ÂŁ41,000 p/a
Field Services Engineer employer: Eversys SA
Contact Detail:
Eversys SA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee machine industry or related fields. Attend local meetups or trade shows, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with espresso machines or technical maintenance, consider creating a portfolio or a short video showcasing your work. This can really set you apart from other candidates when you’re chatting with potential employers.
✨Tip Number 3
Prepare for the interview like it’s a coffee tasting! Research Eversys and their products thoroughly. Be ready to discuss how your skills align with their needs, especially around customer service and technical troubleshooting. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Eversys. Don’t miss out on this opportunity!
We think you need these skills to ace Field Services Engineer
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let us know why you're excited about working with coffee machines. Share any personal experiences or interests related to coffee that highlight your enthusiasm for the industry.
Highlight Relevant Skills: Make sure to showcase any technical skills or experience you have, especially if it's related to commercial espresso equipment. We want to see how your background aligns with the role, so don’t hold back on those details!
Be Yourself: We love a friendly and approachable attitude! In your application, let your personality shine through. A genuine tone can make a big difference and help us see how you'd fit into our team.
Apply Through Our Website: To make things easier for both of us, please apply directly through our website. It streamlines the process and ensures we get all the info we need to consider your application properly.
How to prepare for a job interview at Eversys SA
✨Know Your Coffee Machines
Familiarise yourself with the types of commercial espresso machines Eversys offers. Understanding their features and common issues will show your genuine interest in the role and help you answer technical questions confidently.
✨Show Off Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully diagnosed and fixed technical problems. This will demonstrate your dexterity and 'can-do' attitude, which are crucial for a Field Service Engineer.
✨Brush Up on IT Knowledge
Since the role involves advanced communications and programming software, make sure you can discuss any relevant IT skills or experiences. Even basic knowledge can set you apart, so don’t hesitate to highlight it.
✨Be Customer-Focused
As this is a customer-facing position, practice how you'll convey your friendly and professional demeanour. Think of scenarios where you've provided excellent customer service and be ready to share those stories during the interview.
