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- Tasks: Travel to customer sites, diagnose faults, and perform maintenance on coffee machines.
- Company: Join Eversys, a global leader in professional automatic coffee machines, known for innovation and quality.
- Benefits: Enjoy a company van, employee discounts, and access to events, plus generous annual leave.
- Why this job: Be part of a dynamic team, gain hands-on experience, and contribute to exceptional coffee experiences.
- Qualifications: A technical background is preferred; a can-do attitude and a valid driving license are essential.
- Other info: Full training provided; flexible working hours with weekend support required once every four weeks.
The predicted salary is between 38400 - 53760 £ per year.
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Direct message the job poster from Eversys SA
We have become a global leader in the world of professional automatic coffee machines, by developing innovative solutions in extraction methods and quality control of coffee products. At Eversys, our vision is to bridge the gap between the traditional Italian coffee machine with the speed and electronic intelligence of the super-automatic machine.
We provide products and services that bring real added value to our customers ensuring a unique sensory cup experience through consistency, real-time connectivity, high productivity, and ease of maintenance through our industry-leading after-sales service. Eversys UK Limited and Eversys Ireland Limited, a wholly owned subsidiary of Eversys Switzerland, is becoming the leading commercial espresso machine supplier in both markets.
From our Operations Centre in Crawley, West Sussex, Eversys UK Ltd (a subsidiary of Eversys Switzerland), we directly employ a highly skilled team of Field Service Engineers who travel throughout the country to provide maintenance services to our Coffee Machine Customers. We also operate a Customer Service Centre covering both the UK and Ireland, Service Module Remanufacturing Facility with Logistics Support and Warehousing using our team of skilled Operatives based out of our Crawley Site.
Please visit www.eversys.com for more information on the products we work with.
We are currently advertising for 1 x field service technician position to meet continued growing demand for an Engineer based within London.
To apply, please use one of the following links based on your location:
NORTH LONDON – Apply Here!
WEST LONDON – Apply Here!
EAST LONDON – Apply Here!
Some previous experience in the field of commercial espresso equipment maintenance is preferred, but a general “can-do” attitude is required for the position. Candidates will need to be dexterous, with a technical background, and able to confidently work alone at customer sites. Some IT knowledge would be helpful as our equipment includes advanced communications and programming software. Full training will be provided.
A valid driving license is also required for this role. Preferably clean, but up to 6 points considered. Must have a clean criminal record due to enhanced security requirements at certain sites.
Responsibilities
- Travelling to customer sites and diagnosing faults with hydraulic pipework, wiring looms, interfacing parts, motors, cables etc., and ensuring our manufacturer’s standard level of repair.
- Quality checking and adjusting components or assemblies against required specification; for example; calibrating coffee grinders, brewing and hydraulic modules.
- Carrying out prescribed preventative maintenance including water filter changes and PSSR tests.
- As a customer facing position, good manners and a friendly outlook is required.
- Ability to follow defined procedures and processes specified during training.
Days and Hours: 08:30 – 17:30, Monday to Friday. Weekend Cover/Support to be provided 1 in every 4 weekends.
Salary: From £38,400 per annum (including Regular Attendance Bonus), depending on experience – additional pay for weekend work.
Overtime and Subsistence Payments Provided.
Annual Leave: 20 days per annum, excluding public/national holidays for the first complete holiday year, 22 days plus bank holidays per annum for the second holiday year, rising by a further 1 day per year up to a maximum of 25 days per annum excluding public/national holidays.
Employee Benefits:
- Company Van Provided – including Fuel/Company Card
- Employee Assistance Programme (EAP)
- Employee Discount
- Company Events
- Access to Bright Exchange
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Engineering and Manufacturing
-
Industries
Industrial Machinery Manufacturing
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Field Service Engineer employer: Eversys SA
Contact Detail:
Eversys SA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with Eversys products and services. Understanding the specific coffee machines and their features will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your technical skills related to hydraulic systems and electrical components. Being able to discuss your hands-on experience or knowledge in these areas can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your customer service skills. Since this role involves direct interaction with clients, think of examples where you've successfully resolved issues or provided excellent service in previous positions.
✨Tip Number 4
Network with current or former employees of Eversys if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in commercial espresso equipment maintenance or similar technical roles. Emphasise any hands-on experience and technical skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your 'can-do' attitude and willingness to learn. Mention specific examples of how you've successfully diagnosed and repaired technical issues in the past, as well as your customer service skills.
Highlight Technical Skills: In your application, clearly outline your technical background, including any IT knowledge or experience with advanced communications and programming software. This will demonstrate your ability to handle the equipment used by Eversys.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Field Service Engineer role.
How to prepare for a job interview at Eversys SA
✨Show Your Technical Skills
As a Field Service Engineer, you'll need to demonstrate your technical background. Be prepared to discuss any relevant experience you have with commercial espresso equipment maintenance and how you've tackled similar challenges in the past.
✨Emphasise Your Problem-Solving Abilities
This role involves diagnosing faults and performing repairs. Share specific examples of how you've successfully identified and resolved technical issues in previous positions, showcasing your analytical skills and 'can-do' attitude.
✨Highlight Customer Service Experience
Since this is a customer-facing role, it's crucial to convey your ability to interact positively with clients. Discuss any previous experiences where you provided excellent service, ensuring you come across as friendly and approachable.
✨Prepare for Practical Questions
Expect questions that assess your hands-on skills and knowledge of hydraulic systems, wiring looms, and other technical components. Brush up on these areas and be ready to explain your thought process when troubleshooting equipment.
