At a Glance
- Tasks: Support AV systems, manage meetings, and troubleshoot globally.
- Company: Join a diverse and inclusive team at Eversheds Sutherland.
- Benefits: Flexible work, health support, and career development opportunities.
- Other info: Opportunity for international travel and community engagement.
- Why this job: Be part of exciting events and enhance your tech skills.
- Qualifications: Experience with AV hardware and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
This is an opening for an AV Support Technician, specialising in Audio Visual, Video Conferencing and Unified Communications solutions. The role involves working closely with clients, suppliers and team members.
- Conduct daily morning meeting room testing
- Set up and support meetings and conferences
- Host remote meetings and webinars, including setup and management of polling, Q&A, and breakout rooms
- Provide 1st/2nd line troubleshooting for AV systems globally
- End‑to‑end management of all AV faults
- Event support: preparation, rehearsals, live event management
- Collaborate with Project Managers & Field Engineers to resolve service issues
- Collaborate with the wider business to ensure a seamless experience for end users
- Travel to other Eversheds Sutherland sites and events; occasional international travel may be required
Knowledge and Experience
- In‑room AV hardware: Microsoft Teams Rooms (Crestron, Polycom, Logitech); Video Conferencing rooms (Pexip, Cisco, Polycom); AV peripherals – Shure, Q‑SYS, Biamp, Nureva, AVer, Huddly, Crestron, Extron, Blackmagic, Yamaha
- Video conferencing, unified communications, and collaboration platforms: Microsoft Teams, Zoom, Webex, vMix; Digital signage systems (Scala, TriplePlay); IPTV systems
- Strong communication skills, ability to build relationships with senior stakeholders, remain calm under pressure, work independently, professional conduct
- Excellent time management, presentation, and organisational skills
Benefits
- Fair, transparent, and equitable culture; alignment to values rewarded
- Flexible work arrangements via remote and hybrid policies
- Health and wellness support: dental, healthcare, wellness program
- Commitment to diversity and inclusion
- Career development through structured professional and personal training, mentoring, and development programs
- International and cross‑function exposure; pro bono work; community engagement opportunities
- Retirement planning, insurance and assurance support
Diversity and Inclusion
Inclusive is a core business value. We foster diversity of thought and collaboration, encouraging all employees to reach their full potential.
AV Technician in London employer: Eversheds Sutherland
Eversheds Sutherland is an exceptional employer for AV Technicians, offering a dynamic work environment that prioritises flexibility and employee well-being. With a strong commitment to diversity and inclusion, employees benefit from comprehensive health support, career development opportunities, and the chance to engage in meaningful community initiatives. The collaborative culture fosters professional growth while providing exposure to international projects, making it an ideal place for those seeking a rewarding career in audio-visual technology.
StudySmarter Expert Advice🤫
We think this is how you could land AV Technician in London
✨Tip Number 1
Network like a pro! Reach out to people in the AV industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your AV projects, webinars, or any tech setups you've managed. This will give you an edge and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions related to AV technology and troubleshooting. The more confident you are, the better you'll perform when it counts.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it’s a great way to ensure your application gets into the right hands quickly.
We think you need these skills to ace AV Technician in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the AV Technician role. Highlight your experience with AV hardware and video conferencing systems, as well as any relevant troubleshooting skills. We want to see how your background aligns with what we do!
Show Off Your Communication Skills:Since this role involves working closely with clients and team members, it's crucial to showcase your strong communication skills. Use examples in your application that demonstrate how you've built relationships and handled pressure in past roles.
Be Specific About Your Experience:When detailing your experience, be specific about the AV systems and platforms you've worked with. Mention any tools like Microsoft Teams, Zoom, or specific AV hardware. This helps us see exactly what you bring to the table!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Eversheds Sutherland
✨Know Your AV Gear
Familiarise yourself with the specific AV hardware and software mentioned in the job description. Be ready to discuss your experience with Microsoft Teams Rooms, video conferencing tools like Zoom and Webex, and any troubleshooting you've done with AV systems. This shows you’re not just a techie but someone who understands the tools they'll be working with.
✨Showcase Your Communication Skills
Since this role involves collaborating with clients and team members, practice articulating your thoughts clearly. Prepare examples of how you've built relationships with stakeholders or resolved conflicts in previous roles. This will demonstrate your ability to remain calm under pressure and communicate effectively.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios, like handling a technical issue during a live event. Think through your past experiences and be ready to explain how you approached similar challenges. This will highlight your problem-solving skills and ability to manage events smoothly.
✨Emphasise Flexibility and Adaptability
With potential travel and varied work environments, it’s important to show that you can adapt to different situations. Share examples of times when you had to adjust quickly to changes or unexpected issues, especially in a fast-paced AV setting. This will reassure them that you can handle the dynamic nature of the role.
