At a Glance
- Tasks: Support HR processes from onboarding to offboarding, ensuring a smooth employee experience.
- Company: Join a global firm committed to diversity and inclusion in Birmingham.
- Benefits: Flexible working, health support, and career development opportunities await you.
- Other info: Be part of a dynamic team with international exposure and community engagement.
- Why this job: Make a real impact on employee experiences while growing your HR skills.
- Qualifications: Experience in HR or admin roles with strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
The Opportunity
We are looking for a People Operations Coordinator to join our Global People Operations team in Birmingham. The position focuses on delivering high‑quality administrative support across the employee lifecycle, partnering with the broader People team to continuously improve processes. This role primarily supports the Benelux region and also contributes to the Central People Operations Offboarding team, ensuring a consistent employee experience across regions.
Key Responsibilities
- End‑to‑end ownership of core HR processes across the employee lifecycle (pre‑onboarding to off‑boarding)
- Management of pre‑onboarding activities, contract preparation, and new hire onboarding and induction
- Administration of employee lifecycle changes, including role, compensation, and personal updates
- Handling and execution of all absence, payroll, and benefits activities end‑to‑end
- First‑line HR support for employee queries via ticketing system, ensuring timely and accurate resolution
- Front‑line HR support for Benelux employees and stakeholders, managing relationships and expectations
- Ensure HR services are delivered in line with internal policies, audit and control requirements, data protection standards, and applicable employment‑related regulations
- Contribute to the ongoing development of the company's HR service model, strengthening operational efficiency, employee experience, data integrity and organisational resilience
Offboarding & Changes Hub
- End‑to‑end management of employee lifecycle processes within the Offboarding Hub, including terminations, life changes and family leave across multiple geographies
- Case management of employee exits, family leave, and life change requests, handling queries and tickets in line with service excellence standards
- Processing contractual changes and employee updates across multiple jurisdictions
- Contributing to projects, audits, and continuous improvement initiatives
- Providing flexible support across the wider People Services team
Skills And Experience
- Significant experience in an administrative or HR support role, ideally within a professional services environment
- Ability to manage high volumes of work with accuracy and an eye for detail
- Excellent organisational and prioritisation skills, balancing multiple tasks and deadlines effectively
- Proactive and solutions‑focused mindset, identifying improvements and challenging existing processes
- Service‑driven mindset, consistently delivering a high quality experience for employees and managers
- European language skills (e.g. Dutch or French) would be beneficial but are not essential
What’s in it for you?
- Fair, transparent and equitable workplace
- Share in the firm’s success, with rewards aligned to our values and performance
- Support for flexible working through a remote working policy and commitment to hybrid ways of working
- Health and performance support through dental, healthcare and wellness programmes
- Commitment to diversity and inclusion, supporting all aspects of who you are
- Career platform with structured professional and personal training, mentoring and development programmes
- International and cross‑function exposure
- Opportunity to give back through pro‑bono work and community engagement
- Tools to plan ahead – retirement planning, insurance and assurance
Diversity & Inclusion
At Eversheds Sutherland, inclusivity is a core business value. We bring together diverse skillsets, global mindsets and approaches, fostering collaboration and teamwork. We believe in respecting individuals and value diversity of thought. We continuously monitor and improve our diversity and inclusion practices across policies, systems and processes, in partnership with membership organisations. If you require accommodation or adjustments during recruitment, please let us know so we can provide support.
HR Coordinator in Birmingham employer: Eversheds Sutherland
Eversheds Sutherland is an exceptional employer, offering a dynamic work environment in Birmingham that prioritises employee well-being and professional growth. With a commitment to diversity and inclusion, flexible working arrangements, and comprehensive health and wellness programmes, employees are empowered to thrive both personally and professionally. The opportunity to engage in meaningful projects across the Benelux region and contribute to continuous improvement initiatives makes this role particularly rewarding for those seeking a fulfilling career in HR.
