At a Glance
- Tasks: Support AV systems, manage meetings, and troubleshoot tech issues globally.
- Company: Join a diverse and inclusive team at Eversheds Sutherland.
- Benefits: Flexible work options, health support, and career development opportunities.
- Other info: Opportunities for international travel and community engagement.
- Why this job: Be part of exciting events and enhance your tech skills in a dynamic environment.
- Qualifications: Experience with AV hardware and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
This is an opening for an AV Support Technician, specialising in Audio Visual, Video Conferencing and Unified Communications solutions. The role involves working closely with clients, suppliers and team members.
- Conduct daily morning meeting room testing
- Set up and support meetings and conferences
- Host remote meetings and webinars, including setup and management of polling, Q&A, and breakout rooms
- Provide 1st/2nd line troubleshooting for AV systems globally
- End‑to‑end management of all AV faults
- Event support: preparation, rehearsals, live event management
- Collaborate with Project Managers & Field Engineers to resolve service issues
- Collaborate with the wider business to ensure a seamless experience for end users
- Travel to other Eversheds Sutherland sites and events; occasional international travel may be required
Knowledge and Experience
- In‑room AV hardware: Microsoft Teams Rooms (Crestron, Polycom, Logitech); Video Conferencing rooms (Pexip, Cisco, Polycom); AV peripherals – Shure, Q‑SYS, Biamp, Nureva, AVer, Huddly, Crestron, Extron, Blackmagic, Yamaha
- Video conferencing, unified communications, and collaboration platforms: Microsoft Teams, Zoom, Webex, vMix; Digital signage systems (Scala, TriplePlay); IPTV systems
- Strong communication skills, ability to build relationships with senior stakeholders, remain calm under pressure, work independently, professional conduct
- Excellent time management, presentation, and organisational skills
Benefits
- Fair, transparent, and equitable culture; alignment to values rewarded
- Flexible work arrangements via remote and hybrid policies
- Health and wellness support: dental, healthcare, wellness program
- Commitment to diversity and inclusion
- Career development through structured professional and personal training, mentoring, and development programs
- International and cross‑function exposure; pro bono work; community engagement opportunities
- Retirement planning, insurance and assurance support
Diversity and Inclusion
Inclusive is a core business value. We foster diversity of thought and collaboration, encouraging all employees to reach their full potential.
AV Technician employer: Eversheds Sutherland
Eversheds Sutherland is an exceptional employer for AV Technicians, offering a fair and transparent culture that aligns with our core values. With flexible work arrangements, comprehensive health and wellness support, and a strong commitment to diversity and inclusion, we empower our employees to thrive both personally and professionally. Our focus on career development through structured training and international exposure ensures that you will grow in your role while contributing to meaningful projects across the globe.
StudySmarter Expert Advice🤫
We think this is how you could land AV Technician
✨Tip Number 1
Network like a pro! Reach out to your connections in the AV industry and let them know you're on the hunt for an AV Technician role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you've got experience with AV hardware or video conferencing platforms, consider creating a portfolio or a short video showcasing your expertise. This can really set you apart from other candidates when you’re chatting with potential employers.
✨Tip Number 3
Prepare for those interviews! Brush up on common AV troubleshooting scenarios and be ready to discuss how you’d handle them. Practising your responses will help you feel more confident and make a great impression during the interview.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better chance of landing that dream job. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace AV Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with AV hardware and video conferencing tools. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or experiences!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about AV technology and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Communication Skills:Since this role involves working closely with clients and team members, make sure your application reflects your strong communication skills. Whether it’s in your CV or cover letter, let us know how you build relationships and handle pressure.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Eversheds Sutherland
✨Know Your AV Gear
Familiarise yourself with the specific AV hardware and software mentioned in the job description. Be ready to discuss your experience with Microsoft Teams Rooms, video conferencing tools, and any other relevant tech. This shows you’re not just a generalist but someone who can hit the ground running.
✨Showcase Your Troubleshooting Skills
Prepare examples of how you've successfully resolved AV issues in the past. Think about times when you had to troubleshoot under pressure or manage a live event. This will demonstrate your problem-solving abilities and calmness in challenging situations.
✨Communication is Key
Since the role involves working closely with clients and team members, practice articulating your thoughts clearly. Prepare to discuss how you build relationships with stakeholders and ensure a seamless experience for users. Good communication can set you apart from other candidates.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to AV support. For example, how would you handle a technical failure during a live event? Practising these scenarios can help you think on your feet and show your ability to manage real-world challenges.
