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- Tasks: Lead a dynamic team in providing essential medical information to healthcare professionals and clients.
- Company: Join EVERSANA, a certified Great Place to Work, dedicated to improving patient lives globally.
- Benefits: Enjoy a competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact in healthcare by supporting innovative therapies and enhancing patient care.
- Qualifications: Master's degree in Life Sciences and 5+ years in Medical Information or pharmaceutical industry.
- Other info: Work remotely from various EU countries with a focus on diversity and inclusion.
The predicted salary is between 48000 - 72000 £ per year.
Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them.
Job Description THE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence-based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in handling adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position ensures client success by providing oversight and/or management of assigned clients, including implementation, ongoing client management support, regular touchpoints and meetings.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Manage direct reports, including mentoring, coaching, training, goal setting and feedback.
- Ensure client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings.
- Assist with developing and executing Medical Information operational strategy and strategic initiatives.
- Oversee Statement of Works (SOWs), invoicing, and client related Profit & Loss (P&L).
- Direct the daily operations of the MICC.
- Provide medical information contact center support as needed.
- Triage and respond to unsolicited medical information inquiries from health care professionals, consumers, and other contact center customers.
Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
- Master of Science (MSc) degree in Life Sciences or healthcare or equivalent.
- 5+ years of Medical Information and/or pharmaceutical industry experience.
- Excellent interpersonal and communications skills.
- Familiarity and understanding of EMA and local Regulations and European health-care systems.
PREFERRED QUALIFICATIONS:
- Advanced Healthcare Degree (preferred PharmD or equivalent), Masters in Business Administration or Regulatory Science.
- More than five years of experience in Medical Information management role and/or relevant pharmaceutical industry management position.
Additional Information Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and hold myself accountable. Embrace Diversity I create an environment of awareness and respect. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Associate Director, Medical Information in London employer: EVERSANA
Contact Detail:
EVERSANA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director, Medical Information in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical and pharmaceutical fields. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings at EVERSANA!
✨Tip Number 2
Prepare for interviews by researching EVERSANA’s culture and values. Understand their commitment to improving patient lives and think of examples from your experience that align with this mission. Show them you’re not just a fit for the role, but for the team!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on articulating your experience in medical information and how it can benefit EVERSANA. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the EVERSANA family. Let’s get you that dream job!
We think you need these skills to ace Associate Director, Medical Information in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Associate Director role. Highlight your relevant experience in medical information and people management, showing us how you align with our mission at EVERSANA.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills can contribute to our team. Use specific examples from your past roles that reflect your ability to manage client relationships and lead teams effectively.
Be Authentic: We love genuine personalities! Let your passion for improving patient lives shine through in your application. Share your motivations and what drives you to work in the healthcare and life sciences industry.
Apply Through Our Website: To ensure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you as soon as possible!
How to prepare for a job interview at EVERSANA
✨Know Your Stuff
Make sure you brush up on your medical information knowledge and the latest industry trends. Understand the specific products and services EVERSANA offers, as well as their client base. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Associate Director, you'll be managing a team. Be prepared to discuss your experience in people management, coaching, and mentoring. Share specific examples of how you've developed your team members and improved performance in previous roles.
✨Understand Client Needs
Familiarise yourself with the importance of client management in this role. Be ready to discuss how you would ensure client success and meet KPIs. Think about past experiences where you successfully managed client relationships and delivered results.
✨Embrace Diversity and Inclusion
EVERSANA values diversity and inclusion, so be prepared to talk about how you can contribute to this culture. Share your thoughts on the importance of diverse perspectives in the workplace and any experiences you have that demonstrate your commitment to inclusivity.