Operations Coordinator, NAVLIN

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them.

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds to help build the future of the healthcare and life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.

THE POSITION: The Operations Coordinator will provide essential support to our EU NAVLIN Consulting team, ensuring smooth processes and timely execution of key tasks. This role is ideal for an organized, proactive, and detail-oriented individual with an interest in operational efficiency. The role is home office based (full-time position), ideally located in Italy, Spain or the UK, and the job holder must be legally eligible to work in the European Union or in the UK.

Key Responsibilities:

• Operational Support: Oversee daily management systems, i.e. recruiting, team development and admin of knowledge management. Coordinate full-cycle recruiting process of consultants and team feedback as team’s liaison to corporate HR. Schedule candidate interviews and coordinate with hiring managers, candidates, HR, external recruiters. Support 1-2 job fairs hands-on per year. Organize training sessions, onboarding, and ~2-4 in person team meetings per year. Streamline and document key processes.
• Administrative Tasks: Manage timesheets, contracting, invoices, and annual timelines. Provide conference scheduling and ad-hoc operational support as needed.
• Governance & Communication: Participate in team meetings and governance activities. Use email and digital tools for transparent communication and activity tracking. Drive process optimization and automation to enhance team efficiency.
• Ad-Hoc Support: Assist in other operational tasks as needed. Support cross-functional teams on various projects and initiatives as they arise.

Values & Mindset:

• Act with speed, accuracy, and efficiency.
• Prioritize open communication, trust, and collaboration.
• Focus on execution, with targeted time for planning and documentation (~10%).
• Embrace a proactive, supportive, and improvement-oriented approach.

QUALIFICATIONS:

• Bachelor’s Degree or equivalent work experience.
• Proven 2-3 year experience as team coordinator or in a similar role, e.g. Executive Assistant.
• Strong organization, problem-solving and project management skills.
• Excellent written and verbal communication skills.
• Ability to work under pressure, meet deadlines, and multi-task.
• Proficiency in MS Word, Excel, PowerPoint, Outlook, Adobe.
• Previous experience in recruitment or operations preferred.
• Detail-oriented with a focus on efficiency and accuracy.

Additional Information:

• Patient Minded: I act with the patient’s best interest in mind.
• Client Delight: I own every client experience and its impact on results.
• Take Action: I am empowered and hold myself accountable.
• Embrace Diversity: I create an environment of awareness and respect.
• Grow Talent: I own my development and invest in the development of others.
• Win Together: I passionately connect with anyone, anywhere, anytime to achieve results.
• Communication Matters: I speak up to create transparent, thoughtful, and timely dialogue.
• Always Innovate: I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Please know EVERSANA would never require personal information nor payment of any kind during the employment process.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.