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- Tasks: Conduct assessments to evaluate how health conditions affect daily living.
- Company: Join Serco, a leader in healthcare assessments for the DWP.
- Benefits: Enjoy a competitive salary, 25 days leave, and a supportive work environment.
- Other info: Full training provided and opportunities for career growth.
- Why this job: Make a real difference in people's lives while enjoying a great work-life balance.
- Qualifications: Must be a registered healthcare professional with clinical experience.
The predicted salary is between 37000 - 44000 ÂŁ per year.
Functional Assessor (PIP & WCA) Contract: Full-time, Hybrid (50/50 split – approx. 3 days per week in an Assessment Centre)
Locations: UK-wide (PIP & WCA‑designated Serco sites)
Eligible Professions:
- Nurses (RGN, RMN, RNLD)
- Physiotherapists
- Occupational Therapists
- Paramedics
- Pharmacists (PIP only)
Serco, working on behalf of the Department for Work and Pensions (DWP), is recruiting motivated and clinically experienced healthcare professionals to join our expanding team of PIP (Personal Independence Payment) and WCA (Work Capability Assessment) Functional Assessors. In this role, you will perform structured assessments to understand how an individual’s health conditions impact their daily living and functional capability. You will not diagnose, treat, or decide the outcome of a claim. Instead, your responsibility is to gather objective clinical evidence and produce high‑quality reports for DWP Decision Makers. This role offers an excellent work–life balance, structured hours, and a move away from shift work and hands‑on clinical care.
Key Responsibilities:
- Conduct telephone, video, or face‑to‑face assessments for PIP & MCA
- Review medical evidence and gather detailed functional information
- Explore how physical, cognitive, and mental health conditions affect daily activities
- Assess reliability—can tasks be completed safely, repeatedly, timely, and to an acceptable standard
- Understand condition variability (good days/bad days) and document accordingly
- Produce clear, well‑structured, evidence‑based clinical reports
- Maintain safeguarding principles and uphold NMC/HCPC professional standards
- Work to set quality, performance, and clinical governance requirements
Essential Requirements:
- Registered healthcare professional: NMC or HCPC
- Minimum 12 months post‑registration clinical experience within the last 5 years
- No cautions or restrictions on registration (health‑related exceptions may require DWP approval)
- Strong IT literacy and competent use of MS Office
- Detailed CV with full MM/YY work history and no unexplained gaps
- Must live within 60 minutes of a Serco Assessment Centre
- Good communication skills, clinical reasoning, and ability to work objectively
Additional Screening Requirements:
- Right to Work & identity verification
- Registration checks (NMC Parts 1 & 2 / Full HCPC)
- Disclosure of investigations, dismissals, or convictions
- Overseas documentation if required (based on candidate circumstances)
What You’ll Receive:
- Full training programme for PIP and WCA roles
- Structured onboarding and support throughout vetting and contract stages
- 25 days annual leave (+ option to purchase 5 more)
- Employer pension contribution up to 6%
- Life Insurance (up to 2Ă— salary)
- Paid Equipment Collection Day – counted as your first working day
- Clear, supportive pathway with experienced recruiters and account managers
Disability / Functional Assessor (PIP & WCA) WESTON-SUPER-MARE employer: Everpool Recruitment
Contact Detail:
Everpool Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Disability / Functional Assessor (PIP & WCA) WESTON-SUPER-MARE
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who are already working as assessors. They can provide insider tips and might even refer you directly to the hiring team at Serco.
✨Tip Number 2
Prepare for the interview by brushing up on your clinical reasoning skills. Be ready to discuss how you would approach assessments and handle various health conditions. We want to see your thought process in action!
✨Tip Number 3
Showcase your IT skills! Since strong IT literacy is essential, make sure you’re comfortable with MS Office. You might even want to mention any relevant software you’ve used in previous roles during your discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Serco.
We think you need these skills to ace Disability / Functional Assessor (PIP & WCA) WESTON-SUPER-MARE
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience as a healthcare professional. Focus on your clinical skills and any experience related to assessments, as this will show us you understand the role of a Disability / Functional Assessor.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. We love seeing genuine enthusiasm, so let your personality come through!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at Everpool Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Disability / Functional Assessor. Familiarise yourself with PIP and WCA processes, as well as the types of assessments you'll be conducting. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Clinical Experience
Highlight your relevant clinical experience during the interview. Be prepared to discuss specific cases where you've assessed patients or gathered clinical evidence. This will show that you have the practical skills needed for the role and can apply your knowledge effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your decision-making and clinical reasoning skills. Think about how you would handle different situations, such as assessing a patient with fluctuating conditions. Practising these scenarios can help you articulate your thought process clearly.
✨Demonstrate Strong Communication Skills
As a Functional Assessor, clear communication is key. During the interview, focus on how you convey information and listen actively. You might be asked how you would explain complex medical terms to someone without a healthcare background, so practice simplifying your language while maintaining professionalism.