Store Manager

About the Company - This is an exciting opportunity to join a contemporary jewellery brand seeking a Store Manager for their fabulous new store in Brighton. £28,000 plus bonus and commission.

As Manager, you set the standard—making strategic decisions, big and small, that drive success. With an eye for detail and a passion for excellence, you’ll create a luxury retail experience where every detail counts, and every customer interaction is pure gold. You’ll cultivate a vibrant, welcoming environment where your team feels empowered, valued, and excited to be part of something extraordinary. Through your leadership, you’ll ignite their passion, helping them grow and thrive so they, in turn, create unforgettable experiences for every customer. With every interaction, you’ll leave a lasting impression. You’ll embrace the thrill of retail, the pride of leadership, and the momentum of a brand on the rise to global success.

About the Role - Your Key Responsibilities Will Include:

• Deliver world-class customer experience: leading by example, building and maintaining strong relationships with customers, offering personalized advice and support.
• Drive sales and maximise profit: You will be accountable for your store’s performance, identifying opportunities to increase your store’s contribution, implementing sales strategies, and ensuring the team exceeds performance KPI objectives.
• Recruit and retain the best talent: You will be passionate about your team and responsible for your team’s career development, continually coaching and training to enhance skills and service quality, leading succession through your store and creating future leaders for the business.
• Maximise operational efficiency: Co-ordinate and oversee all store activities, organizing commercial spaces in line with support centre guidelines, managing product placement & service areas to meet sales objectives and brand standards.
• Control costs and manage loss prevention: You will be responsible for making sure your store is operationally sound with effective inventory management controls in place, ensuring your team protects profit by deterring theft through service.
• Be a great communicator: ensuring seamless communication across all levels.

Qualifications - What We’re Looking For:

• 3+ years store leadership experience, within jewellery, fashion and/or luxury retail. This can be in a Store Manager or Assistant Manager role, ready for the next step in their career journey.
• A team player who enjoys fostering collaboration and growth within the team.
• A proactive individual who takes ownership of challenges and delivers solutions.
• A results-driven mindset with experience analysing KPIs and building actionable plans to deliver results.
• Exceptional customer service skills with a positive and proactive attitude.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• A passion for delivering a great experience for all customers.

If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you. Send your CV for a confidential discussion.

Equal Opportunity Statement - Include a statement on commitment to diversity and inclusivity.