At a Glance
- Tasks: Conduct assessments to evaluate how health conditions affect daily living.
- Company: Join Serco, a leader in healthcare assessment services.
- Benefits: Enjoy a competitive salary, generous leave, and a supportive work environment.
- Other info: Flexible hybrid working model with excellent training and career support.
- Why this job: Make a real difference in people's lives while enjoying a balanced work-life.
- Qualifications: Must be a registered healthcare professional with clinical experience.
The predicted salary is between 45300 - 49000 € per year.
Functional Assessor (PIP & WCA)
Contract: Full-time, Hybrid (50/50 split – approx. 3 days per week in an Assessment Centre)
Locations: UK-wide (PIP & WCA‑designated Serco sites)
Eligible Professions:
- Nurses (RGN, RMN, RNLD)
- Physiotherapists
- Occupational Therapists
- Paramedics
- Pharmacists (PIP only)
About the Role:
Serco, working on behalf of the Department for Work and Pensions (DWP), is recruiting motivated and clinically experienced healthcare professionals to join our expanding team of PIP (Personal Independence Payment) and WCA (Work Capability Assessment) Functional Assessors. In this role, you will perform structured assessments to understand how an individual’s health conditions impact their daily living and functional capability. You will not diagnose, treat, or decide the outcome of a claim. Instead, your responsibility is to gather objective clinical evidence and produce high‑quality reports for DWP Decision Makers. This role offers an excellent work–life balance, structured hours, and a move away from shift work and hands‑on clinical care.
Key Responsibilities:
- Conduct telephone, video, or face‑to‑face assessments for PIP & MCA
- Review medical evidence and gather detailed functional information
- Explore how physical, cognitive, and mental health conditions affect daily activities
- Assess reliability – can tasks be completed safely, repeatedly, timely, and to an acceptable standard
- Understand condition variability (good days/bad days) and document accordingly
- Produce clear, well‑structured, evidence‑based clinical reports
- Maintain safeguarding principles and uphold NMC/HCPC professional standards
- Work to set quality, performance, and clinical governance requirements
Essential Requirements:
- Registered healthcare professional: NMC or HCPC
- Minimum 12 months post‑registration clinical experience within the last 5 years
- No cautions or restrictions on registration (health‑related exceptions may require DWP approval)
- Strong IT literacy and competent use of MS Office
- Detailed CV with full MM/YY work history and no unexplained gaps
- Must live within 60 minutes of a Serco Assessment Centre
- Good communication skills, clinical reasoning, and ability to work objectively
Additional Screening Requirements:
- Right to Work & identity verification
- Registration checks (NMC Parts 1 & 2 / Full HCPC)
- Disclosure of investigations, dismissals, or convictions
- Overseas documentation if required (based on candidate circumstances)
What You’ll Receive:
- Full training programme for PIP and WCA roles
- Structured onboarding and support throughout vetting and contract stages
- 25 days annual leave (+ option to purchase 5 more)
- Employer pension contribution up to 6%
- Life Insurance (up to 2× salary)
- Paid Equipment Collection Day – counted as your first working day
- Clear, supportive pathway with experienced recruiters and account managers
Application & Assessment Journey:
- CV review & initial screening
- Pre‑telephone interview checks
- Telephone interview & registration verification
- Online Clinical Scenario Assessment
- Interview with Serco
- Verbal offer (subject to approvals)
- IDVT identity verification & contract issuance
- Security clearance process
- Training schedule issued & equipment collection day arranged
How to Apply:
Email your application to j.mcculley@everpoolrecruitment.com or apply via the link provided. For questions or additional details please contact Jonathan McCulley on 07888870697. We look forward to receiving your application!
Why Choose a PIP & WCA Functional Assessor Role?
- No night shifts, emergencies, or hands‑on treatment
- Balanced hybrid working model
- Opportunity to use clinical expertise in a new, meaningful way
- High levels of training, governance, and professional support
- Stable environment with predictable work patterns
- Real contribution to fair and evidence‑based decision‑making
Disability / Functional Assessor £45,300 - £49,000 in Reading employer: Everpool Recruitment
Serco is an exceptional employer that prioritises work-life balance and offers a supportive environment for healthcare professionals. With structured hours, a hybrid working model, and comprehensive training programmes, employees can thrive while making a meaningful impact in their roles as Disability / Functional Assessors. The company fosters a culture of professional growth and provides clear pathways for career development, ensuring that staff feel valued and empowered in their contributions to fair decision-making.
StudySmarter Expert Advice🤫
We think this is how you could land Disability / Functional Assessor £45,300 - £49,000 in Reading
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of a Functional Assessor and how your clinical experience fits in. This will help you speak confidently about your skills during interviews.
✨Tip Number 2
Practice makes perfect! Prepare for potential interview questions by doing mock interviews with friends or colleagues. Focus on articulating how your background as a healthcare professional aligns with the assessment process.
✨Tip Number 3
Network like a pro! Connect with current or former Functional Assessors on LinkedIn. They can provide insider tips and might even refer you to opportunities, making your application stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the latest roles and updates directly from us at StudySmarter.
We think you need these skills to ace Disability / Functional Assessor £45,300 - £49,000 in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience as a healthcare professional. We want to see how your skills align with the role of a Functional Assessor, so don’t hold back on showcasing your clinical expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how your background makes you a great fit. We love seeing genuine enthusiasm, so let your personality come through.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Avoid jargon unless it’s relevant!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss any important updates. Plus, it’s super easy!
How to prepare for a job interview at Everpool Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Disability / Functional Assessor. Familiarise yourself with PIP and WCA processes, as well as the types of assessments you'll be conducting. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Clinical Experience
Highlight your relevant clinical experience during the interview. Be prepared to discuss specific cases where you've assessed patients or gathered clinical evidence. This will not only show your expertise but also your ability to apply your skills in a new context, which is crucial for this position.
✨Practice Your Communication Skills
As a Functional Assessor, clear communication is key. Practice articulating complex medical information in a way that's easy to understand. You might even want to do a mock interview with a friend, focusing on how you explain clinical concepts and gather information from hypothetical clients.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and training opportunities. This shows that you're engaged and serious about the position. Plus, it gives you a chance to assess if the company culture aligns with your values.
