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- Tasks: Conduct assessments to evaluate how health conditions affect daily living.
- Company: Join Serco, a leader in healthcare assessment services.
- Benefits: Enjoy 25 days annual leave, life insurance, and a supportive work environment.
- Other info: Flexible hybrid working model with no night shifts or emergencies.
- Why this job: Make a real difference in people's lives with your clinical expertise.
- Qualifications: Must be a registered healthcare professional with clinical experience.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Functional Assessor (PIP & WCA) Contract: Full‑time, Hybrid (50/50 split – approx. 3 days per week in an Assessment Centre) Locations: UK‑wide (PIP & WCA‑designated Serco sites)
Eligible Professions:
- Nurses (RGN, RMN, RNLD)
- Physiotherapists
- Occupational Therapists
- Paramedics
- Pharmacists (PIP only)
About the Role:
Serco, working on behalf of the Department for Work and Pensions (DWP), is recruiting motivated and clinically experienced healthcare professionals to join our expanding team of PIP (Personal Independence Payment) and WCA (Work Capability Assessment) Functional Assessors. In this role, you will perform structured assessments to understand how an individual’s health conditions impact their daily living and functional capability. You will not diagnose, treat, or decide the outcome of a claim. Instead, your responsibility is to gather objective clinical evidence and produce high‑quality reports for DWP Decision Makers. This role offers an excellent work–life balance, structured hours, and a move away from shift work and hands‑on clinical care.
Key Responsibilities:
- Conduct telephone, video, or face‑to‑face assessments for PIP & MCA
- Review medical evidence and gather detailed functional information
- Explore how physical, cognitive, and mental health conditions affect daily activities
- Assess reliability—can tasks be completed safely, repeatedly, timely, and to an acceptable standard
- Understand condition variability (good days/bad days) and document accordingly
- Produce clear, well‑structured, evidence‑based clinical reports
- Maintain safeguarding principles and uphold NMC/HCPC professional standards
- Work to set quality, performance, and clinical governance requirements
Essential Requirements:
- Registered healthcare professional: NMC or HCPC
- Minimum 12 months post‑registration clinical experience within the last 5 years
- No cautions or restrictions on registration (health‑related exceptions may require DWP approval)
- Strong IT literacy and competent use of MS Office
- Detailed CV with full MM/YY work history and no unexplained gaps
- Must live within 60 minutes of a Serco Assessment Centre
- Good communication skills, clinical reasoning, and ability to work objectively
Additional Screening Requirements:
- Right to Work & identity verification
- Registration checks (NMC Parts 1 & 2 / Full HCPC)
- Disclosure of investigations, dismissals, or convictions
- Overseas documentation if required (based on candidate circumstances)
What You’ll Receive:
- Full training programme for PIP and WCA roles
- Structured onboarding and support throughout vetting and contract stages
- 25 days annual leave (+ option to purchase 5 more)
- Employer pension contribution up to 6%
- Life Insurance (up to 2Ă— salary)
- Paid Equipment Collection Day – counted as your first working day
- Clear, supportive pathway with experienced recruiters and account managers
Application & Assessment Journey:
- CV review & initial screening
- Pre‑telephone interview checks
- Telephone interview & registration verification
- Online Clinical Scenario Assessment
- Interview with Serco
- Verbal offer (subject to approvals)
- IDVT identity verification & contract issuance
- Security clearance process
- Training schedule issued & equipment collection day arranged
How to Apply:
Email your application to j.mcculley@everpoolrecruitment.com or apply via the link provided. For questions or additional details please contact Jonathan McCulley on 07888870697. We look forward to receiving your application!
Why Choose a PIP & WCA Functional Assessor Role:
- No night shifts, emergencies, or hands‑on treatment
- Balanced hybrid working model
- Opportunity to use clinical expertise in a new, meaningful way
- High levels of training, governance, and professional support
- Stable environment with predictable work patterns
- Real contribution to fair and evidence‑based decision‑making
Disability / Functional Assessor (PIP & WCA) POOLE employer: Everpool Recruitment
Contact Detail:
Everpool Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Disability / Functional Assessor (PIP & WCA) POOLE
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the PIP and WCA processes, as well as the specific responsibilities of a Functional Assessor. This will help you shine during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As a Functional Assessor, you'll need to convey complex information clearly and empathetically. Try mock interviews with friends or family to get comfortable discussing your clinical experience and how it relates to the role.
✨Tip Number 3
Network with current assessors or professionals in similar roles. They can provide valuable insights and tips on what to expect during the application process. Plus, it’s a great way to build connections in the industry!
✨Tip Number 4
Don't forget to apply through our website! It streamlines the process and ensures your application gets the attention it deserves. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you have questions.
We think you need these skills to ace Disability / Functional Assessor (PIP & WCA) POOLE
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience as a healthcare professional. Focus on your clinical skills and any experience related to assessments, as this will show us you understand the role of a Functional Assessor.
Be Clear and Concise: When writing your application, keep it clear and concise. We want to see your qualifications and experience without wading through unnecessary details. Use bullet points where possible to make it easy for us to read.
Show Your Passion: Let your enthusiasm for the role shine through in your application. Explain why you’re interested in becoming a Functional Assessor and how you can contribute to fair decision-making. We love to see candidates who are genuinely excited about the opportunity!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out on this chance!
How to prepare for a job interview at Everpool Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Disability / Functional Assessor. Familiarise yourself with PIP and WCA processes, as well as the types of assessments you'll be conducting. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Clinical Experience
Since the role requires a registered healthcare professional, be prepared to discuss your clinical experience in detail. Highlight specific cases where you've assessed patients or gathered evidence, and explain how your background makes you a suitable candidate for this position.
✨Practice Your Communication Skills
As a Functional Assessor, clear communication is key. Practice articulating your thoughts and findings in a structured manner. You might even want to do mock interviews with a friend to get comfortable discussing complex medical information in an accessible way.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the training programme, support structures, and what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.