Work Capability Assessment (WCA) Assessor
- Work-Life Balance:
- Generous Leave & Pension
- Protected CPD & Training
Location: Various UK Locations | Full-Time | Hybrid Working Available
Use Your Clinical Skills in a Different Way
Are you a registered healthcare professional looking for a rewarding career with a better work-life balance?
Serco is recruiting Work Capability Assessment (WCA) Assessors to join our Health Assessment Services team. This role offers the opportunity to use your clinical expertise in a non-treatment environment, carrying out impartial assessments that help determine how a person's health condition or disability affects their ability to work.
If you're looking to step away from shift work while continuing to make a meaningful impact, we'd love to hear from you.
The Role
As a WCA Assessor, you'll conduct structured assessments with individuals claiming health-related benefits. You'll review medical evidence, complete telephone, video, or face-to-face consultations, and produce clear, evidence-based reports to support decision-making by the Department for Work and Pensions (DWP).
This is an independent clinical role where you'll use your professional judgement to assess the functional impact of a person's condition rather than diagnose or provide treatment.
What You'll Be Doing
- Conducting Work Capability Assessments in line with DWP guidance.
- Reviewing medical records and supporting evidence before each assessment.
- Completing structured consultations with claimants in a professional and compassionate manner.
- Assessing how physical, mental health, cognitive, or sensory conditions affect a person's functional capability.
- Producing accurate, objective, and evidence-based reports.
- Managing your caseload while maintaining high clinical and quality standards.
- Working closely with clinical leaders and quality teams to ensure continuous improvement.
About You
To be successful in this role, you'll have:
- Current registration with the NMC or HCPC (Nurse, Paramedic, Physiotherapist, or Occupational Therapist).
- A minimum of 12 months' post-registration clinical experience.
- Excellent communication and report-writing skills.
- Strong clinical reasoning and decision-making abilities.
- Good IT skills and confidence using digital systems.
- A professional, empathetic, and impartial approach to assessments.
Previous experience in disability assessment or WCA is welcome but not essential, as full paid training and ongoing clinical support are provided.
What We Offer
- Competitive salary.
- Monday to Friday working pattern.
- Hybrid working opportunities.
- No routine night shifts or weekend working.
- Full paid training and structured induction.
- Ongoing clinical supervision and CPD.
- Company pension scheme.
- Generous annual leave entitlement.
- Employee Assistance Programme.
- Discounts on retail, travel, and leisure.
- Opportunities for career progression within Serco.
Why Join Serco?
At Serco, we're committed to supporting our colleagues as much as the people we serve. You'll join a friendly and experienced clinical team where your expertise is valued, your wellbeing is supported, and your career development is encouraged.
If you're ready to take the next step in your healthcare career while enjoying greater flexibility and work-life balance, we'd love to hear from you.
Work Capability Assessment (WCA) Assessor in Milton Keynes employer: Everpool Recruitment
Everpool Recruitment is an excellent employer for Clinical Assessors, offering a supportive hybrid work environment in Plymouth that values clinical expertise and professional growth. With competitive salaries, bonus potential, and comprehensive benefits including private healthcare, the company fosters a culture of collaboration and continuous learning, making it an ideal place for clinicians seeking meaningful and rewarding employment.