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For Companies At a Glance
- Tasks: Drive retail performance and elevate standards across a multi-site portfolio.
- Company: Fast-growing premium fashion brand with a dynamic culture.
- Benefits: Competitive salary, bonus, and excellent career progression opportunities.
- Why this job: Join a pivotal growth phase and make a real impact in retail.
- Qualifications: Proven experience in premium retail and strong leadership skills.
- Other info: Exciting opportunity for personal and professional development.
The predicted salary is between 80000 - 90000 £ per year.
A dynamic and fast-growing premium fashion brand is seeking an exceptional Head of Stores / Retail Lead to drive performance across its UK retail estate. This is a standout opportunity to join a high-performing business at a pivotal point in its growth journey — offering genuine influence, visibility, and long-term progression.
Looking for candidates who have a background leading stores within a premium fashion, lifestyle, beauty or jewellery brand.
The Role
As Head of Stores / Retail Lead, you will take full ownership of retail performance and operational excellence across a multi-site portfolio, with a focus on elevating standards and delivering sustained commercial growth.
Key responsibilities include:
- Driving sales performance and delivering ambitious growth targets across the UK store network
- Raising retail standards to ensure a consistent, premium and world-class customer experience
- Leading, inspiring and developing teams, coaching Store Managers into confident, high-performing leaders
- Translating business strategy into best-in-class execution on the shop floor
- Partnering with senior leadership across functions to ensure brand consistency and commercial impact
- Identifying opportunities for operational improvement, expansion and future scalability
You will bring:
- Proven experience in premium (essential), sales-driven retail — ideally fashion, accessories or beauty
- A strong leadership track record, with a passion for developing people and driving performance through others
- Excellent commercial acumen, including experience managing KPIs, budgets and full P&L responsibility
- A hands-on, agile approach, thriving in a fast-paced and evolving retail environment
- A genuine passion for creating a great store environment, customer service excellence, and operational standards
What’s on Offer
- Excellent salary: £80,000 – £90,000 + bonus + benefits OTE-£105,000
- A significant career opportunity within a high-growth premium brand
- The chance to make a real impact during an exciting phase of expansion
- Strong long-term progression potential
National Retail Operations Manager in London employer: Everpool Recruitment
Contact Detail:
Everpool Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Retail Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with premium brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the brand inside out. Understand their values, recent news, and what sets them apart in the fashion world. This will help you show genuine interest and align your answers with their vision.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've developed teams and driven performance in previous roles. This is your chance to shine and demonstrate that you can elevate their retail standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace National Retail Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role of Head of Stores. Highlight your background in premium retail and any leadership roles you've held, as this will show us you're the right fit for driving performance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the brand and how your experience can elevate our retail standards. Be specific about your achievements in previous roles to grab our attention.
Showcase Your Leadership Style: We want to know how you inspire and develop teams. In your application, share examples of how you've coached Store Managers or led teams to success. This will help us see your potential to create high-performing leaders within our stores.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to track your application and ensure it reaches the right people!
How to prepare for a job interview at Everpool Recruitment
✨Know Your Brand Inside Out
Before the interview, dive deep into the brand's history, values, and current market position. Understand their product lines and what sets them apart in the premium fashion sector. This knowledge will not only impress but also help you align your answers with their vision.
✨Showcase Your Leadership Style
Be ready to discuss your leadership approach and how you've successfully developed teams in previous roles. Prepare specific examples of how you've inspired Store Managers or improved team performance, as this is crucial for the Head of Stores role.
✨Demonstrate Commercial Acumen
Brush up on your understanding of KPIs, budgets, and P&L management. Be prepared to discuss how you've driven sales performance and achieved growth targets in past positions. Use numbers and results to back up your claims.
✨Prepare for Scenario Questions
Think about potential challenges you might face in this role and how you would tackle them. For instance, consider how you would raise retail standards or identify operational improvements. Practising these scenarios will help you articulate your problem-solving skills effectively.