At a Glance
- Tasks: Conduct assessments to evaluate how health conditions affect daily living.
- Company: Join Serco, a leader in healthcare assessments for the DWP.
- Benefits: Enjoy a competitive salary, generous leave, and a supportive work environment.
- Other info: Full training provided and clear career progression opportunities.
- Why this job: Make a real difference in people's lives while enjoying a great work-life balance.
- Qualifications: Must be a registered healthcare professional with clinical experience.
The predicted salary is between 42000 - 43000 € per year.
Functional Assessor (PIP & WCA)
Contract: Full-time, Hybrid (50/50 split – approx. 3 days per week in an Assessment Centre)
Locations: UK-wide (PIP & WCA‑designated Serco sites)
Eligible Professions:
- Nurses (RGN, RMN, RNLD)
- Physiotherapists
- Occupational Therapists
- Paramedics
- Pharmacists (PIP only)
About the Role:
Serco, working on behalf of the Department for Work and Pensions (DWP), is recruiting motivated and clinically experienced healthcare professionals to join our expanding team of PIP (Personal Independence Payment) and WCA (Work Capability Assessment) Functional Assessors. In this role, you will perform structured assessments to understand how an individual’s health conditions impact their daily living and functional capability. You will not diagnose, treat, or decide the outcome of a claim. Instead, your responsibility is to gather objective clinical evidence and produce high‑quality reports for DWP Decision Makers. This role offers an excellent work–life balance, structured hours, and a move away from shift work and hands‑on clinical care.
Key Responsibilities:
- Conduct telephone, video, or face‑to‑face assessments for PIP & MCA
- Review medical evidence and gather detailed functional information
- Explore how physical, cognitive, and mental health conditions affect daily activities
- Assess reliability—can tasks be completed safely, repeatedly, timely, and to an acceptable standard
- Understand condition variability (good days/bad days) and document accordingly
- Produce clear, well‑structured, evidence‑based clinical reports
- Maintain safeguarding principles and uphold NMC/HCPC professional standards
- Work to set quality, performance, and clinical governance requirements
Essential Requirements:
- Registered healthcare professional: NMC or HCPC
- Minimum 12 months post‑registration clinical experience within the last 5 years
- No cautions or restrictions on registration (health‑related exceptions may require DWP approval)
- Strong IT literacy and competent use of MS Office
- Detailed CV with full MM/YY work history and no unexplained gaps
- Must live within 60 minutes of a Serco Assessment Centre
- Good communication skills, clinical reasoning, and ability to work objectively
Additional Screening Requirements:
- Right to Work & identity verification
- Registration checks (NMC Parts 1 & 2 / Full HCPC)
- Disclosure of investigations, dismissals, or convictions
- Overseas documentation if required (based on candidate circumstances)
What You’ll Receive:
- Full training programme for PIP and WCA roles
- Structured onboarding and support throughout vetting and contract stages
- 25 days annual leave (+ option to purchase 5 more)
- Employer pension contribution up to 6%
- Life Insurance (up to 2× salary)
- Paid Equipment Collection Day – counted as your first working day
- Clear, supportive pathway with experienced recruiters and account managers
Application & Assessment Journey:
- CV review & initial screening
- Pre‑telephone interview checks
- Telephone interview & registration verification
- Online Clinical Scenario Assessment
- Interview with Serco
- Verbal offer (subject to approvals)
- IDVT identity verification & contract issuance
- Security clearance process
- Training schedule issued & equipment collection day arranged
How to Apply:
Email your application to j.mcculley@everpoolrecruitment.com or apply via the link provided. For questions or additional details please contact Jonathan McCulley on 07888870697. We look forward to receiving your application!
Disability / Functional Assessor Guildford £42,000 - £43,000 employer: Everpool Recruitment
Serco is an exceptional employer that prioritises the well-being and professional development of its employees, offering a competitive salary and a hybrid working model that promotes work-life balance. With comprehensive training programmes and a supportive work culture, employees are empowered to grow within their roles while contributing to meaningful assessments that impact individuals' lives. Located in Guildford, this role provides a unique opportunity to engage with a diverse range of healthcare professionals in a collaborative environment focused on delivering high-quality service to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Disability / Functional Assessor Guildford £42,000 - £43,000
✨Tip Number 1
Get to know the company! Research Serco and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to the role of a Functional Assessor. Think about how your clinical experience aligns with the responsibilities outlined in the job description.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the interview process and what it's really like to work at Serco, which can give you an edge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about the opportunity.
We think you need these skills to ace Disability / Functional Assessor Guildford £42,000 - £43,000
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of a Disability / Functional Assessor. Highlight your relevant clinical experience and skills that align with the job description. We want to see how your background makes you a perfect fit for this position!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're interested in the role and how your experience aligns with the responsibilities outlined. Keep it concise but impactful – we love a good story!
Be Clear and Concise:When filling out your application, clarity is key. Use straightforward language and avoid jargon. We appreciate well-structured responses that get straight to the point, making it easier for us to see your qualifications.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates. Plus, it’s super easy – just follow the link provided!
How to prepare for a job interview at Everpool Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Disability / Functional Assessor. Familiarise yourself with PIP and WCA processes, as well as the types of assessments you'll be conducting. This knowledge will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Clinical Experience
Since the role requires a registered healthcare professional with clinical experience, be prepared to discuss your background in detail. Highlight specific cases where you've assessed patients or gathered clinical evidence, and explain how those experiences have equipped you for this position.
✨Practice Your Communication Skills
As a Functional Assessor, clear communication is key. Practice articulating complex medical information in a way that's easy to understand. You might even want to do mock interviews with friends or family to refine your ability to convey information effectively and empathetically.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and training opportunities. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values and career goals.
