At a Glance
- Tasks: Conduct assessments to evaluate how health conditions affect daily living.
- Company: Join Serco, a leader in healthcare assessments for the DWP.
- Benefits: Enjoy a competitive salary, generous leave, and a supportive work environment.
- Other info: Full training provided and opportunities for career growth.
- Why this job: Make a real difference in people's lives while enjoying a great work-life balance.
- Qualifications: Must be a registered healthcare professional with clinical experience.
The predicted salary is between 39500 - 43000 € per year.
Functional Assessor (PIP & WCA)
Contract: Full-time, Hybrid (50/50 split – approx. 3 days per week in an Assessment Centre)
Locations: UK-wide (PIP & WCA‑designated Serco sites)
Eligible Professions:
- Nurses (RGN, RMN, RNLD)
- Physiotherapists
- Occupational Therapists
- Paramedics
- Pharmacists (PIP only)
About the Role:
Serco, working on behalf of the Department for Work and Pensions (DWP), is recruiting motivated and clinically experienced healthcare professionals to join our expanding team of PIP (Personal Independence Payment) and WCA (Work Capability Assessment) Functional Assessors. In this role, you will perform structured assessments to understand how an individual’s health conditions impact their daily living and functional capability. You will not diagnose, treat, or decide the outcome of a claim. Instead, your responsibility is to gather objective clinical evidence and produce high‑quality reports for DWP Decision Makers. This role offers an excellent work–life balance, structured hours, and a move away from shift work and hands‑on clinical care.
Key Responsibilities:
- Conduct telephone, video, or face‑to‑face assessments for PIP & MCA
- Review medical evidence and gather detailed functional information
- Explore how physical, cognitive, and mental health conditions affect daily activities
- Assess reliability—can tasks be completed safely, repeatedly, timely, and to an acceptable standard
- Understand condition variability (good days/bad days) and document accordingly
- Produce clear, well‑structured, evidence‑based clinical reports
- Maintain safeguarding principles and uphold NMC/HCPC professional standards
- Work to set quality, performance, and clinical governance requirements
Essential Requirements:
- Registered healthcare professional: NMC or HCPC
- Minimum 12 months post‑registration clinical experience within the last 5 years
- No cautions or restrictions on registration (health‑related exceptions may require DWP approval)
- Strong IT literacy and competent use of MS Office
- Detailed CV with full MM/YY work history and no unexplained gaps
- Must live within 60 minutes of a Serco Assessment Centre
- Good communication skills, clinical reasoning, and ability to work objectively
Additional Screening Requirements:
- Right to Work & identity verification
- Registration checks (NMC Parts 1 & 2 / Full HCPC)
- Disclosure of investigations, dismissals, or convictions
- Overseas documentation if required (based on candidate circumstances)
What You’ll Receive:
- Full training programme for PIP and WCA roles
- Structured onboarding and support throughout vetting and contract stages
- 25 days annual leave (+ option to purchase 5 more)
- Employer pension contribution up to 6%
- Life Insurance (up to 2× salary)
- Paid Equipment Collection Day – counted as your first working day
- Clear, supportive pathway with experienced recruiters and account managers
Disability / Functional Assessor GLOUCESTER £39,500 - £43,000 employer: Everpool Recruitment
Serco is an exceptional employer for healthcare professionals seeking a fulfilling career as a Disability / Functional Assessor in Gloucester. With a strong commitment to work-life balance, structured hours, and a supportive work culture, employees benefit from comprehensive training, generous annual leave, and opportunities for professional growth within a collaborative environment. Join us to make a meaningful impact while enjoying the unique advantages of working in a role that prioritises your well-being and development.
StudySmarter Expert Advice🤫
We think this is how you could land Disability / Functional Assessor GLOUCESTER £39,500 - £43,000
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who work as assessors or in similar roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to functional assessments. We recommend role-playing with a friend or using online resources to get comfortable discussing your clinical experience and how it relates to the role.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website for the best chance at landing that Functional Assessor role. We’ve got all the latest openings and resources to help you shine in your application process!
We think you need these skills to ace Disability / Functional Assessor GLOUCESTER £39,500 - £43,000
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience as a healthcare professional. Focus on your clinical skills and any experience related to assessments, as this will show us you understand the role of a Functional Assessor.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. We love seeing genuine enthusiasm, so let your personality come through!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Everpool Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Disability / Functional Assessor. Familiarise yourself with PIP and WCA processes, as well as the key skills required, like clinical reasoning and communication. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Prepare Real-Life Examples
Think of specific situations from your past clinical experience that showcase your skills in assessment and report writing. Be ready to discuss how you've handled complex cases or communicated effectively with patients. This will give the interviewer insight into your practical abilities and decision-making process.
✨Brush Up on IT Skills
Since strong IT literacy is essential for this role, ensure you're comfortable using MS Office and any other relevant software. You might be asked about your experience with technology during the interview, so being prepared to discuss this will show you're ready for the demands of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme, team dynamics, or what a typical day looks like. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
