At a Glance
- Tasks: Conduct assessments to evaluate how health conditions affect daily living.
- Company: Join Serco, a leader in healthcare assessment services.
- Benefits: Competitive salary, 25 days leave, pension contributions, and life insurance.
- Other info: Full training provided and supportive onboarding process.
- Why this job: Make a real difference while enjoying a balanced work-life with no night shifts.
- Qualifications: Must be a registered healthcare professional with clinical experience.
The predicted salary is between 39500 - 43000 € per year.
Functional Assessor (PIP & WCA)
Contract: Full‑time, Hybrid (50/50 split – approx. 3 days per week in an Assessment Centre)
Locations: UK‑wide (PIP & WCA‑designated Serco sites)
Eligible Professions:
- Nurses (RGN, RMN, RNLD)
- Physiotherapists
- Occupational Therapists
- Paramedics
- Pharmacists (PIP only)
About the Role:
Serco, working on behalf of the Department for Work and Pensions (DWP), is recruiting motivated and clinically experienced healthcare professionals to join our expanding team of PIP (Personal Independence Payment) and WCA (Work Capability Assessment) Functional Assessors. In this role, you will perform structured assessments to understand how an individual’s health conditions impact daily living and functional capability. You will not diagnose, treat, or decide the outcome of a claim. Instead, your responsibility is to gather objective clinical evidence and produce high‑quality reports for DWP Decision Makers. This role offers an excellent work‑life balance, structured hours, and a move away from shift work and hands‑on clinical care.
Key Responsibilities:
- Conduct telephone, video, or face‑to‑face assessments for PIP & WCA
- Review medical evidence and gather detailed functional information
- Explore how physical, cognitive, and mental health conditions affect daily activities
- Assess reliability – can tasks be completed safely, repeatedly, timely, and to an acceptable standard
- Understand condition variability (good days/bad days) and document accordingly
- Produce clear, well‑structured, evidence‑based clinical reports
- Maintain safeguarding principles and uphold professional standards
- Work to set quality, performance, and clinical governance requirements
Essential Requirements:
- Registered healthcare professional: NMC or HCPC
- Minimum 12 months post‑registration clinical experience within the last 5 years
- No cautions or restrictions on registration (health‑related exceptions may require DWP approval)
- Strong IT literacy and competent use of MS Office
- Detailed CV with full MM/YY work history and no unexplained gaps
- Must live within 60 minutes of a Serco Assessment Centre
- Good communication skills, clinical reasoning, and ability to work objectively
Additional Screening Requirements:
- Right to Work and identity verification
- Registration checks (NMC Parts 1 & 2 / Full HCPC)
- Disclosure of investigations, dismissals, or convictions
- Overseas documentation if required (based on candidate circumstances)
What You’ll Receive:
- Full training programme for PIP and WCA roles
- Structured onboarding and support throughout vetting and contract stages
- 25 days annual leave (+ option to purchase 5 more)
- Employer pension contribution up to 6%
- Life Insurance (up to 2× salary)
- Paid Equipment Collection Day – counted as your first working day
- Clear, supportive pathway with experienced recruiters and account managers
Application & Assessment Journey:
- CV review & initial screening
- Pre‑telephone interview checks
- Telephone interview & registration verification
- Online Clinical Scenario Assessment
- Interview with Serco
- Verbal offer (subject to approvals)
- IDVT identity verification & contract issuance
- Security clearance process
- Training schedule issued & equipment collection day arranged
How to Apply:
Email your application to . For questions or additional details please contact Jonathan McCulley on 07888870697. We look forward to receiving your application!
Why Choose a PIP & WCA Functional Assessor Role?
- No night shifts, emergencies, or hands‑on treatment.
- Balanced hybrid working model.
- Opportunity to use clinical expertise in a new, meaningful way.
- High levels of training, governance, and professional support.
- Stable environment with predictable work patterns.
- Real contribution to fair and evidence‑based decision‑making.
Disability / Functional Assessor YEOVIL £39,500 - £43,000 employer: Everpool Recruitment
Serco is an exceptional employer for healthcare professionals seeking a fulfilling career as a Disability / Functional Assessor in Yeovil. With a strong emphasis on work-life balance, structured hours, and a supportive hybrid working model, employees benefit from comprehensive training and professional development opportunities. The company fosters a collaborative work culture where your clinical expertise can make a real difference in the lives of individuals, all while enjoying competitive benefits and a stable work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Disability / Functional Assessor YEOVIL £39,500 - £43,000
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Serco and their role in the DWP. Understanding their values and mission can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to functional assessments and your clinical experience. This will help you articulate your thoughts clearly and confidently during the actual interview.
✨Tip Number 3
Showcase your skills! Be ready to discuss specific examples from your past work that demonstrate your clinical reasoning and communication skills. Highlight how you've handled challenging situations or made a positive impact on patients' lives.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Disability / Functional Assessor YEOVIL £39,500 - £43,000
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience as a healthcare professional. We want to see how your skills align with the role of a Functional Assessor, so don’t hold back on showcasing your clinical expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how your background makes you a great fit. We love seeing genuine enthusiasm, so let your personality come through!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate well-structured responses that get straight to the heart of the matter. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at Everpool Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Disability / Functional Assessor. Familiarise yourself with PIP and WCA processes, as well as the types of assessments you'll be conducting. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Clinical Experience
Highlight your clinical background and how it relates to the role. Be prepared to discuss specific examples from your past work that showcase your ability to gather objective evidence and produce high-quality reports. This is your chance to shine a light on your skills!
✨Practice Your Communication Skills
As a Functional Assessor, clear communication is key. Practice articulating your thoughts and findings in a structured manner. You might even want to do a mock interview with a friend or colleague to get comfortable with discussing complex medical information in an accessible way.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and training opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you too.
