At a Glance
- Tasks: Conduct assessments to evaluate how health conditions affect daily living.
- Company: Join Serco, a leader in healthcare assessment services.
- Benefits: Competitive salary, 25 days leave, hybrid work, and life insurance.
- Other info: Enjoy structured hours and a supportive work environment.
- Why this job: Make a real difference in people's lives with your clinical expertise.
- Qualifications: Must be a registered healthcare professional with clinical experience.
The predicted salary is between 39500 - 43000 € per year.
Functional Assessor (PIP & WCA)
Contract: Full-time, Hybrid (50/50 split – approx. 3 days per week in an Assessment Centre)
Locations: UK-wide (PIP & WCA‑designated Serco sites)
Eligible Professions:
- Nurses (RGN, RMN, RNLD)
- Physiotherapists
- Occupational Therapists
- Paramedics
- Pharmacists (PIP only)
About the Role:
Serco, working on behalf of the Department for Work and Pensions (DWP), is recruiting motivated and clinically experienced healthcare professionals to join our expanding team of PIP (Personal Independence Payment) and WCA (Work Capability Assessment) Functional Assessors. In this role, you will perform structured assessments to understand how an individual’s health conditions impact their daily living and functional capability. You will not diagnose, treat, or decide the outcome of a claim. Instead, your responsibility is to gather objective clinical evidence and produce high‑quality reports for DWP Decision Makers. This role offers an excellent work–life balance, structured hours, and a move away from shift work and hands‑on clinical care.
Key Responsibilities:
- Conduct telephone, video, or face‑to‑face assessments for PIP & MCA
- Review medical evidence and gather detailed functional information
- Explore how physical, cognitive, and mental health conditions affect daily activities
- Assess reliability—can tasks be completed safely, repeatedly, timely, and to an acceptable standard
- Understand condition variability (good days/bad days) and document accordingly
- Produce clear, well‑structured, evidence‑based clinical reports
- Maintain safeguarding principles and uphold NMC/HCPC professional standards
- Work to set quality, performance, and clinical governance requirements
Essential Requirements:
- Registered healthcare professional: NMC or HCPC
- Minimum 12 months post‑registration clinical experience within the last 5 years
- No cautions or restrictions on registration (health‑related exceptions may require DWP approval)
- Strong IT literacy and competent use of MS Office
- Detailed CV with full MM/YY work history and no unexplained gaps
- Must live within 60 minutes of a Serco Assessment Centre
- Good communication skills, clinical reasoning, and ability to work objectively
Additional Screening Requirements:
- Right to Work & identity verification
- Registration checks (NMC Parts 1 & 2 / Full HCPC)
- Disclosure of investigations, dismissals, or convictions
- Overseas documentation if required (based on candidate circumstances)
What You’ll Receive:
- Full training programme for PIP and WCA roles
- Structured onboarding and support throughout vetting and contract stages
- 25 days annual leave (+ option to purchase 5 more)
- Employer pension contribution up to 6%
- Life Insurance (up to 2× salary)
- Paid Equipment Collection Day – counted as your first working day
- Clear, supportive pathway with experienced recruiters and account managers
Application & Assessment Journey:
- CV review & initial screening
- Pre‑telephone interview checks
- Telephone interview & registration verification
- Online Clinical Scenario Assessment
- Interview with Serco
- Verbal offer (subject to approvals)
- IDVT identity verification & contract issuance
- Security clearance process
- Training schedule issued & equipment collection day arranged
How to Apply:
Email your application to apply via the link provided. For questions or additional details please contact Jonathan McCulley on 07888870697. We look forward to receiving your application!
Why Choose a PIP & WCA Functional Assessor Role?
- No night shifts, emergencies, or hands‑on treatment
- Balanced hybrid working model
- Opportunity to use clinical expertise in a new, meaningful way
- High levels of training, governance, and professional support
- Stable environment with predictable work patterns
- Real contribution to fair and evidence‑based decision-making
Disability / Functional Assessor WESTON-SUPER-MARE £39,500 - £43,000 employer: Everpool Recruitment
Serco is an exceptional employer, offering a balanced hybrid working model that allows healthcare professionals to utilise their clinical expertise in a meaningful way without the demands of night shifts or hands-on treatment. With a strong focus on employee growth, comprehensive training programmes, and a supportive work culture, Serco ensures that its team members can thrive while making a real contribution to fair decision-making in the assessment process.
StudySmarter Expert Advice🤫
We think this is how you could land Disability / Functional Assessor WESTON-SUPER-MARE £39,500 - £43,000
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Serco and their role in the DWP. Understanding their values and mission can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to the Functional Assessor role. Think about how your clinical experience aligns with the responsibilities listed in the job description, and be ready to share specific examples.
✨Tip Number 3
Dress the part! Even if it’s a hybrid role, showing up for your interview in professional attire can make a great first impression. It shows that you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in the interviewer's mind as they make their decision.
We think you need these skills to ace Disability / Functional Assessor WESTON-SUPER-MARE £39,500 - £43,000
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience as a healthcare professional. We want to see how your skills align with the role of a Functional Assessor, so don’t hold back on showcasing your clinical expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how your background makes you a great fit. We love seeing genuine enthusiasm, so let your personality come through!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Avoid jargon unless it’s relevant!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It streamlines the process for us and ensures your application gets the attention it deserves. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Everpool Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Disability / Functional Assessor. Familiarise yourself with PIP and WCA processes, as well as the types of assessments you'll be conducting. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Clinical Experience
Since the role requires a registered healthcare professional with clinical experience, be prepared to discuss your background in detail. Highlight specific cases where you've assessed patients or gathered clinical evidence, and explain how those experiences have equipped you for this position.
✨Demonstrate Strong Communication Skills
As a Functional Assessor, clear communication is key. During the interview, practice articulating your thoughts clearly and concisely. You might be asked to explain complex medical information, so showing that you can communicate effectively with both colleagues and clients will set you apart.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your clinical reasoning and decision-making skills. Think about how you would handle various situations related to assessing individuals with different health conditions. Practising these scenarios beforehand will help you respond thoughtfully during the interview.
