At a Glance
- Tasks: Conduct assessments to evaluate how health conditions affect daily living.
- Company: Join Serco, a leader in healthcare assessment services.
- Benefits: Competitive salary, generous leave, and employer pension contributions.
- Other info: Structured training and support for your career growth.
- Why this job: Make a real difference while enjoying a balanced work-life with no night shifts.
- Qualifications: Must be a registered healthcare professional with clinical experience.
The predicted salary is between 40850 - 44750 € per year.
Functional Assessor (PIP & WCA)
Contract: Full-time, Hybrid (50/50 split – approx. 3 days per week in an Assessment Centre)
Locations: UK-wide (PIP & WCA‑designated Serco sites)
Eligible Professions:
- Nurses (RGN, RMN, RNLD)
- Physiotherapists
- Occupational Therapists
- Paramedics
- Pharmacists (PIP only)
About the Role:
Serco, working on behalf of the Department for Work and Pensions (DWP), is recruiting motivated and clinically experienced healthcare professionals to join our expanding team of PIP (Personal Independence Payment) and WCA (Work Capability Assessment) Functional Assessors. In this role, you will perform structured assessments to understand how an individual’s health conditions impact their daily living and functional capability. You will not diagnose, treat, or decide the outcome of a claim. Instead, your responsibility is to gather objective clinical evidence and produce high‑quality reports for DWP Decision Makers. This role offers an excellent work–life balance, structured hours, and a move away from shift work and hands‑on clinical care.
Key Responsibilities:
- Conduct telephone, video, or face‑to‑face assessments for PIP & MCA
- Review medical evidence and gather detailed functional information
- Explore how physical, cognitive, and mental health conditions affect daily activities
- Assess reliability—can tasks be completed safely, repeatedly, timely, and to an acceptable standard
- Understand condition variability (good days/bad days) and document accordingly
- Produce clear, well‑structured, evidence‑based clinical reports
- Maintain safeguarding principles and uphold NMC/HCPC professional standards
- Work to set quality, performance, and clinical governance requirements
Essential Requirements:
- Registered healthcare professional: NMC or HCPC
- Minimum 12 months post‑registration clinical experience within the last 5 years
- No cautions or restrictions on registration (health‑related exceptions may require DWP approval)
- Strong IT literacy and competent use of MS Office
- Detailed CV with full MM/YY work history and no unexplained gaps
- Must live within 60 minutes of a Serco Assessment Centre
- Good communication skills, clinical reasoning, and ability to work objectively
Additional Screening Requirements:
- Right to Work & identity verification
- Registration checks (NMC Parts 1 & 2 / Full HCPC)
- Disclosure of investigations, dismissals, or convictions
- Overseas documentation if required (based on candidate circumstances)
What You’ll Receive:
- Full training programme for PIP and WCA roles
- Structured onboarding and support throughout vetting and contract stages
- 25 days annual leave (+ option to purchase 5 more)
- Employer pension contribution up to 6%
- Life Insurance (up to 2× salary)
- Paid Equipment Collection Day – counted as your first working day
- Clear, supportive pathway with experienced recruiters and account managers
Application & Assessment Journey:
- CV review & initial screening
- Pre‑telephone interview checks
- Telephone interview & registration verification
- Online Clinical Scenario Assessment
- Interview with Serco
- Verbal offer (subject to approvals)
- IDVT identity verification & contract issuance
- Security clearance process
- Training schedule issued & equipment collection day arranged
How to Apply:
Email your application to or apply via the link provided. For questions or additional details please contact Jonathan McCulley on 07888870697. We look forward to receiving your application!
Why Choose a PIP & WCA Functional Assessor Role?
- No night shifts, emergencies, or hands‑on treatment.
- Balanced hybrid working model.
- Opportunity to use clinical expertise in a new, meaningful way.
- High levels of training, governance, and professional support.
- Stable environment with predictable work patterns.
- Real contribution to fair and evidence‑based decision‑making.
Disability / Functional Assessor MILTON KEYNES £40,850 - £44,750 employer: Everpool Recruitment
Serco is an exceptional employer that prioritises work-life balance and offers a supportive environment for healthcare professionals. With structured hours, a hybrid working model, and comprehensive training programmes, employees can thrive while making a meaningful impact in the lives of individuals through their assessments. The company fosters a culture of professional growth and provides clear pathways for career development, making it an attractive choice for those seeking rewarding employment in Milton Keynes.
StudySmarter Expert Advice🤫
We think this is how you could land Disability / Functional Assessor MILTON KEYNES £40,850 - £44,750
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Serco and their role in the DWP. Understanding their values and mission can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to the Functional Assessor role. Think about how your clinical experience aligns with the responsibilities outlined in the job description, and be ready to share specific examples.
✨Tip Number 3
Dress the part! Even if it’s a hybrid role, showing up smartly dressed for your interview can make a great first impression. It shows professionalism and respect for the opportunity, which can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in the interviewer's mind. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Disability / Functional Assessor MILTON KEYNES £40,850 - £44,750
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience as a healthcare professional. We want to see how your skills align with the role of a Functional Assessor, so don’t hold back on showcasing your clinical expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the Functional Assessor role and how your background makes you a great fit. Keep it concise but impactful – we love a good story!
Be Clear and Concise:When filling out your application, clarity is key. We appreciate straightforward answers that get to the point. Avoid jargon and make sure your qualifications and experiences are easy to understand.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates. Plus, it’s super easy!
How to prepare for a job interview at Everpool Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Disability / Functional Assessor. Familiarise yourself with PIP and WCA processes, as well as the types of assessments you'll be conducting. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Clinical Experience
Highlight your relevant clinical experience during the interview. Be prepared to discuss specific cases where you've assessed patients or gathered clinical evidence. This will show that you have the necessary skills and understanding to perform the role effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your clinical reasoning and decision-making skills. Practice answering these types of questions by thinking through how you would handle various situations related to assessing individuals' functional capabilities.
✨Demonstrate Strong Communication Skills
As a Functional Assessor, clear communication is key. During the interview, focus on articulating your thoughts clearly and concisely. Show that you can explain complex medical information in an understandable way, which is crucial for producing high-quality reports.
