Charity Shop Manager

Charity Shop Manager

Full-Time 21600 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to drive sales and enhance customer experience in our charity shop.
  • Company: Join Leading Charity, dedicated to making a difference in the community.
  • Benefits: Enjoy 25 days holiday, staff discounts, training, and a generous pension.
  • Why this job: Make a real impact while developing your retail and management skills in a supportive environment.
  • Qualifications: Retail management experience preferred; passion for charity and excellent communication skills required.
  • Other info: Flexible working hours, including some weekends, to fit your lifestyle.

The predicted salary is between 21600 - 36000 £ per year.

Leading Charity are seeking a Shop Manager who is the driving force behind the success of the store in Wombourne. Do you have a passion for retail and a heart for making a difference? We’re looking for a motivated and commercially minded individual to lead the team  Your Role: As Shop Manager, you will the drive sales and customer experience . You’ll lead a team of dedicated volunteers and staff to maximise sales, create a welcoming environment for customers and donors, and help raise vital funds to support this national charity. Key Responsibilities: Manage day-to-day shop operations Lead, motivate, and train a team of volunteers Drive donations and deliver excellent customer service Maintain high visual merchandising and housekeeping standards Monitor financial performance and meet sales targets Be accountable for sales and profit performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance. Foster a creative shop environment where team members seek to maximise income in new and innovative ways Manage the team to maximise income from Gift Aid on donated products Maintain an empowered, motivated, and engaged shop team and by ensuring that they understand the value of their contribution to the charity.   What We’re Looking For: Retail management experience ideally in a charity or fashion environment Excellent communication and organisational skills A passion for our cause and the community Ability to work flexibly, including some weekends   Benefits : A rewarding role with real impact Training and support from an experienced team Opportunities to develop retail and management skills Staff discount and holiday allowance Apply now and be part of something truly meaningful. 25 days holiday + bank holiday allowance A generous pension  Great discounts and rewards through Blue Light Card  Life assurance

Charity Shop Manager employer: Everpool Recruitment

Leading Charity is an exceptional employer, offering a fulfilling role as a Shop Manager in Wombourne where you can truly make a difference in the community. With a strong focus on employee growth, you will receive comprehensive training and support while leading a passionate team of volunteers, all within a vibrant and welcoming work culture. Enjoy generous benefits including 25 days holiday, a pension scheme, and exclusive discounts, making this an ideal opportunity for those seeking meaningful and rewarding employment.
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Contact Detail:

Everpool Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Charity Shop Manager

✨Tip Number 1

Familiarise yourself with the charity's mission and values. Understanding what drives the organisation will help you convey your passion for the cause during interviews and discussions.

✨Tip Number 2

Network with current or former employees of the charity. They can provide valuable insights into the shop's culture and expectations, which can help you tailor your approach when applying.

✨Tip Number 3

Prepare examples of how you've successfully led a team in a retail environment. Highlighting your leadership skills and experience in motivating volunteers will set you apart from other candidates.

✨Tip Number 4

Research the local community in Wombourne. Understanding the demographics and shopping habits of the area can help you demonstrate how you would drive sales and enhance customer experience in the shop.

We think you need these skills to ace Charity Shop Manager

Retail Management Experience
Leadership Skills
Team Motivation and Training
Customer Service Excellence
Visual Merchandising
Financial Performance Monitoring
Sales Target Achievement
Communication Skills
Organisational Skills
Creativity in Income Generation
Gift Aid Management
Community Engagement
Flexibility in Working Hours
Passion for Charity Work

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Charity Shop Manager position. Tailor your application to highlight how your experience aligns with these aspects.

Craft a Compelling CV: Ensure your CV showcases relevant retail management experience, particularly in charity or fashion environments. Highlight your achievements in driving sales, managing teams, and enhancing customer experiences.

Write a Strong Cover Letter: In your cover letter, express your passion for the charity's cause and your motivation to lead a team. Provide specific examples of how you've successfully managed teams and improved sales in previous roles.

Highlight Your Skills: Emphasise your excellent communication and organisational skills in both your CV and cover letter. Mention any experience you have with financial performance monitoring and innovative fundraising strategies.

How to prepare for a job interview at Everpool Recruitment

✨Show Your Passion for the Cause

Make sure to express your enthusiasm for the charity's mission during the interview. Share personal stories or experiences that highlight your commitment to making a difference in the community.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led and motivated a team in the past. Discuss your approach to training volunteers and staff, and how you foster a positive and productive work environment.

✨Highlight Retail Experience

Be ready to discuss your retail management experience, especially in a charity or fashion setting. Talk about specific strategies you've used to drive sales and improve customer experience.

✨Understand Financial Performance

Familiarise yourself with key financial metrics relevant to retail operations. Be prepared to discuss how you would monitor and improve sales performance, as well as engage your team in understanding their impact on the shop's finances.

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