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- Tasks: Lead a team to drive sales and enhance customer experience in our charity shop.
- Company: Join Leading Charity, dedicated to making a difference in the community.
- Benefits: Enjoy 25 days holiday, staff discounts, training, and a generous pension.
- Why this job: Make a real impact while developing your retail and management skills in a supportive environment.
- Qualifications: Retail management experience preferred; passion for community and excellent communication skills required.
- Other info: Flexible working hours, including some weekends, to fit your lifestyle.
The predicted salary is between 24000 - 36000 £ per year.
Leading Charity are seeking a Shop Manager who is the driving force behind the success of the store in Blackheath. Do you have a passion for retail and a heart for making a difference? We’re looking for a motivated and commercially minded individual to lead the team . Your Role: As Shop Manager, you will the drive sales and customer experience . You’ll lead a team of dedicated volunteers and staff to maximise sales, create a welcoming environment for customers and donors, and help raise vital funds to support this national charity. Key Responsibilities: Manage day-to-day shop operations Lead, motivate, and train a team of volunteers Drive donations and deliver excellent customer service Maintain high visual merchandising and housekeeping standards Monitor financial performance and meet sales targets Be accountable for sales and profit performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance. Foster a creative shop environment where team members seek to maximise income in new and innovative ways Manage the team to maximise income from Gift Aid on donated products Maintain an empowered, motivated, and engaged shop team and by ensuring that they understand the value of their contribution to the charity. What We’re Looking For: Retail management experience ideally in a charity or fashion environment Excellent communication and organisational skills A passion for our cause and the community Ability to work flexibly, including some weekends Benefits : A rewarding role with real impact Training and support from an experienced team Opportunities to develop retail and management skills Staff discount and holiday allowance Apply now and be part of something truly meaningful. 25 days holiday + bank holiday allowance A generous pension Great discounts and rewards through Blue Light Card Life assurance
Charity Shop Manager employer: Everpool Recruitment
Contact Detail:
Everpool Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Shop Manager
✨Tip Number 1
Show your passion for the charity's cause during any interactions. Whether it's in an informal chat or a formal interview, expressing genuine enthusiasm for the mission can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the local community and the specific needs of Blackheath. Understanding the demographics and preferences of potential customers and donors will help you demonstrate how you can drive sales effectively.
✨Tip Number 3
Prepare to discuss innovative ideas for increasing donations and improving customer experience. Think about creative merchandising strategies or community engagement initiatives that could enhance the shop's appeal.
✨Tip Number 4
Highlight any previous experience in managing teams, especially in a retail or charity setting. Be ready to share specific examples of how you've motivated staff or volunteers to achieve sales targets and improve performance.
We think you need these skills to ace Charity Shop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail management experience, especially in charity or fashion environments. Emphasise your leadership skills and any experience you have with training and motivating teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the charity's cause and your understanding of the community. Mention specific examples of how you've driven sales or improved customer experiences in previous roles.
Highlight Key Skills: In your application, focus on your excellent communication and organisational skills. Provide examples of how you've successfully managed day-to-day operations and met financial targets in past positions.
Show Enthusiasm for the Role: Convey your motivation for applying to be a Shop Manager. Explain why you want to lead a team in a charity shop and how you plan to create a welcoming environment for customers and donors.
How to prepare for a job interview at Everpool Recruitment
✨Show Your Passion for the Cause
Make sure to express your genuine passion for the charity's mission during the interview. Share any personal experiences or motivations that connect you to the cause, as this will demonstrate your commitment and enthusiasm for the role.
✨Highlight Your Retail Management Experience
Be prepared to discuss your previous retail management experience, especially in a charity or fashion environment. Provide specific examples of how you've successfully led teams, driven sales, and improved customer experiences in past roles.
✨Demonstrate Leadership Skills
Since you'll be leading a team of volunteers and staff, it's crucial to showcase your leadership skills. Talk about how you've motivated and trained teams in the past, and share strategies you've used to create a positive and productive work environment.
✨Prepare for Financial Performance Questions
Expect questions related to financial performance and sales targets. Be ready to discuss how you've monitored financial metrics in previous roles and how you plan to engage your team in understanding and achieving the shop's financial goals.
