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- Tasks: Conduct assessments to evaluate how health conditions affect daily living and functional capability.
- Company: Join Serco, a leader in healthcare assessments for the DWP.
- Benefits: Enjoy 25 days annual leave, life insurance, and a supportive work environment.
- Other info: Full training provided and opportunities for career growth.
- Why this job: Make a real difference in people's lives while enjoying a great work-life balance.
- Qualifications: Must be a registered healthcare professional with clinical experience.
The predicted salary is between 37000 - 44000 £ per year.
Functional Assessor (PIP & WCA) Contract: Full-time, Hybrid (50/50 split – approx. 3 days per week in an Assessment Centre) Locations: UK-wide (PIP & WCA‑designated Serco sites)
Eligible Professions:
- Nurses (RGN, RMN, RNLD)
- Physiotherapists
- Occupational Therapists
- Paramedics
- Pharmacists (PIP only)
About the Role: Serco, working on behalf of the Department for Work and Pensions (DWP), is recruiting motivated and clinically experienced healthcare professionals to join our expanding team of PIP (Personal Independence Payment) and WCA (Work Capability Assessment) Functional Assessors. In this role, you will perform structured assessments to understand how an individual’s health conditions impact their daily living and functional capability. You will not diagnose, treat, or decide the outcome of a claim. Instead, your responsibility is to gather objective clinical evidence and produce high‑quality reports for DWP Decision Makers. This role offers an excellent work–life balance, structured hours, and a move away from shift work and hands‑on clinical care.
Key Responsibilities:
- Conduct telephone, video, or face‑to‑face assessments for PIP & MCA
- Review medical evidence and gather detailed functional information
- Explore how physical, cognitive, and mental health conditions affect daily activities
- Assess reliability—can tasks be completed safely, repeatedly, timely, and to an acceptable standard
- Understand condition variability (good days/bad days) and document accordingly
- Produce clear, well‑structured, evidence‑based clinical reports
- Maintain safeguarding principles and uphold NMC/HCPC professional standards
- Work to set quality, performance, and clinical governance requirements
Essential Requirements:
- Registered healthcare professional: NMC or HCPC
- Minimum 12 months post‑registration clinical experience within the last 5 years
- No cautions or restrictions on registration (health‑related exceptions may require DWP approval)
- Strong IT literacy and competent use of MS Office
- Detailed CV with full MM/YY work history and no unexplained gaps
- Must live within 60 minutes of a Serco Assessment Centre
- Good communication skills, clinical reasoning, and ability to work objectively
Additional Screening Requirements:
- Right to Work & identity verification
- Registration checks (NMC Parts 1 & 2 / Full HCPC)
- Disclosure of investigations, dismissals, or convictions
- Overseas documentation if required (based on candidate circumstances)
Benefits:
- Full training programme for PIP and WCA roles
- Structured onboarding and support throughout vetting and contract stages
- 25 days annual leave (+ option to purchase 5 more)
- Employer pension contribution up to 6%
- Life Insurance (up to 2× salary)
- Paid Equipment Collection Day – counted as your first working day
- Clear, supportive pathway with experienced recruiters and account managers
Disability / Functional Assessor (PIP & WCA) BOURNEMOUTH employer: Everpool Recruitment
Contact Detail:
Everpool Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Disability / Functional Assessor (PIP & WCA) BOURNEMOUTH
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who work as assessors or in similar roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to functional assessments. We recommend role-playing with a friend or using online resources to get comfortable discussing your clinical experience and how it relates to the role.
✨Tip Number 3
Showcase your skills during assessments! When you get the chance to demonstrate your clinical reasoning and communication skills, make sure to highlight your ability to gather objective evidence and produce clear reports.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you prepare for the next steps in the hiring process.
We think you need these skills to ace Disability / Functional Assessor (PIP & WCA) BOURNEMOUTH
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience as a healthcare professional. Focus on your clinical skills and any experience related to assessments, as this will show us you understand the role of a Functional Assessor.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. We love seeing genuine enthusiasm for helping others, so let that come through!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your qualifications and experiences are easy to understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Everpool Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Disability / Functional Assessor. Familiarise yourself with PIP and WCA processes, as well as the types of assessments you'll be conducting. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Clinical Experience
Since the role requires a registered healthcare professional with clinical experience, be prepared to discuss your background in detail. Highlight specific cases where you've assessed patients or gathered clinical evidence, and explain how those experiences have equipped you for this position.
✨Demonstrate Strong Communication Skills
As an Assessor, you'll need to communicate effectively with individuals from various backgrounds. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to refine your communication style and ensure you can convey complex information simply.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training programmes, and what success looks like in this role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.