At a Glance
- Tasks: Conduct assessments to evaluate how health conditions affect daily living.
- Company: Join Serco, a leader in healthcare assessments for the DWP.
- Benefits: Enjoy a competitive salary, generous leave, and a supportive work environment.
- Other info: Full training provided and clear career progression opportunities.
- Why this job: Make a real difference in people's lives while enjoying a great work-life balance.
- Qualifications: Must be a registered healthcare professional with clinical experience.
The predicted salary is between 39500 - 43000 € per year.
Functional Assessor (PIP & WCA)
Contract: Full-time, Hybrid (50/50 split – approx. 3 days per week in an Assessment Centre)
Locations: UK-wide (PIP & WCA‑designated Serco sites)
Eligible Professions:
- Nurses (RGN, RMN, RNLD)
- Physiotherapists
- Occupational Therapists
- Paramedics
- Pharmacists (PIP only)
About the Role:
Serco, working on behalf of the Department for Work and Pensions (DWP), is recruiting motivated and clinically experienced healthcare professionals to join our expanding team of PIP (Personal Independence Payment) and WCA (Work Capability Assessment) Functional Assessors. In this role, you will perform structured assessments to understand how an individual’s health conditions impact their daily living and functional capability. You will not diagnose, treat, or decide the outcome of a claim. Instead, your responsibility is to gather objective clinical evidence and produce high‑quality reports for DWP Decision Makers. This role offers an excellent work–life balance, structured hours, and a move away from shift work and hands‑on clinical care.
Key Responsibilities:
- Conduct telephone, video, or face‑to‑face assessments for PIP & MCA
- Review medical evidence and gather detailed functional information
- Explore how physical, cognitive, and mental health conditions affect daily activities
- Assess reliability—can tasks be completed safely, repeatedly, timely, and to an acceptable standard
- Understand condition variability (good days/bad days) and document accordingly
- Produce clear, well‑structured, evidence‑based clinical reports
- Maintain safeguarding principles and uphold NMC/HCPC professional standards
- Work to set quality, performance, and clinical governance requirements
Essential Requirements:
- Registered healthcare professional: NMC or HCPC
- Minimum 12 months post‑registration clinical experience within the last 5 years
- No cautions or restrictions on registration (health‑related exceptions may require DWP approval)
- Strong IT literacy and competent use of MS Office
- Detailed CV with full MM/YY work history and no unexplained gaps
- Must live within 60 minutes of a Serco Assessment Centre
- Good communication skills, clinical reasoning, and ability to work objectively
Additional Screening Requirements:
- Right to Work & identity verification
- Registration checks (NMC Parts 1 & 2 / Full HCPC)
- Disclosure of investigations, dismissals, or convictions
- Overseas documentation if required (based on candidate circumstances)
What You’ll Receive:
- Full training programme for PIP and WCA roles
- Structured onboarding and support throughout vetting and contract stages
- 25 days annual leave (+ option to purchase 5 more)
- Employer pension contribution up to 6%
- Life Insurance (up to 2× salary)
- Paid Equipment Collection Day – counted as your first working day
- Clear, supportive pathway with experienced recruiters and account managers
Application & Assessment Journey:
- CV review & initial screening
- Pre‑telephone interview checks
- Telephone interview & registration verification
- Online Clinical Scenario Assessment
- Interview with Serco
- Verbal offer (subject to approvals)
- IDVT identity verification & contract issuance
- Security clearance process
- Training schedule issued & equipment collection day arranged
How to Apply:
Email your application to j.mcculley@everpoolrecruitment.com. For questions or additional details please contact Jonathan McCulley on 07888870697. We look forward to receiving your application!
Disability / Functional Assessor AYLESBURY £39,500 - £43,000 employer: Everpool Recruitment
Serco is an exceptional employer that prioritises the well-being and professional development of its employees, offering a competitive salary range of £39,500 - £43,000 for the Disability / Functional Assessor role in Aylesbury. With a hybrid working model, structured hours, and a supportive work culture, employees enjoy a healthy work-life balance while contributing to meaningful assessments that impact individuals' lives. The company provides comprehensive training, generous annual leave, and a clear pathway for career growth, making it an attractive choice for healthcare professionals seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Disability / Functional Assessor AYLESBURY £39,500 - £43,000
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who work as assessors or in similar roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to functional assessments. We recommend role-playing with a friend or using online resources to get comfortable discussing your clinical experience and how it relates to the role.
✨Tip Number 3
Showcase your skills! During interviews, highlight your strong communication skills and clinical reasoning. Use specific examples from your past experiences to demonstrate how you’ve successfully gathered evidence and produced reports.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you throughout the process, so don’t hesitate to reach out if you have any questions.
We think you need these skills to ace Disability / Functional Assessor AYLESBURY £39,500 - £43,000
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience as a healthcare professional. We want to see how your skills align with the role of a Functional Assessor, so don’t hold back on showcasing your clinical expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm, so let your personality come through!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Avoid jargon unless it’s relevant!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss any important updates. Plus, it’s super easy!
How to prepare for a job interview at Everpool Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Disability / Functional Assessor. Familiarise yourself with PIP and WCA processes, as well as the key skills required, like clinical reasoning and communication. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Prepare for Clinical Scenarios
Since the role involves assessing individuals' health conditions, be ready to discuss clinical scenarios. Brush up on how to gather objective evidence and produce clear reports. Practising these scenarios can help you articulate your thought process during the interview.
✨Showcase Your Communication Skills
Effective communication is crucial in this role. During the interview, highlight your ability to convey complex information clearly and empathetically. You might even want to prepare examples of how you've successfully communicated with patients or colleagues in the past.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if it's the right fit for you. Consider asking about the training programme or how the team supports each other in maintaining high-quality assessments.
