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- Tasks: Support customer service by handling inquiries and administrative tasks.
- Company: Join a dynamic team focused on delivering excellent customer experiences.
- Benefits: Earn £12 per hour with a full-time temporary position, Monday to Friday.
- Why this job: Perfect for those who thrive in fast-paced environments and love helping others.
- Qualifications: Excellent communication skills and a strong customer service orientation required.
- Other info: This is an office-based role located in Newcastle under Lyme.
Job Title: Temporary Customer Service Administrator Location: Newcastle under Lyme, ST5 – Office Based Employment Type: Temporary, Full Time (Monday – Friday) Pay: £12 per hour Start Date: ASAP We are seeking a motivated and detail-oriented Temporary Customer Service Administrator to join our team. In this role, you will support our customer service department by handling administrative tasks, responding to customer enquiries, and assisting with day-to-day operations to ensure a positive customer experience. This position is ideal for someone with excellent communication skills, a strong customer service orientation, and the ability to manage multiple tasks in a fast-paced environment. Key Responsibilities: Customer Support: Respond to customer enquiries via phone, email, or chat, providing accurate and timely information. Data Entry: Input and update customer information and transaction details in our CRM and other relevant systems. Issue Resolution: Resolve customer issues or escalate them to the appropriate team member for resolution. Documentation: Maintain records of customer interactions and transactions, noting details and following up as necessary. Administrative Support: Perform general administrative duties and supporting the wider team.
Temporary Customer Service Admin employer: Everpool Careers
Contact Detail:
Everpool Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Customer Service Admin
✨Tip Number 1
Familiarize yourself with common customer service software and CRM systems. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Practice your communication skills by engaging in mock customer service scenarios. This will help you articulate your responses clearly and confidently when handling customer inquiries.
✨Tip Number 3
Showcase your ability to multitask by preparing examples of how you've successfully managed multiple responsibilities in previous roles. This is crucial for a fast-paced environment like customer service.
✨Tip Number 4
Research our company values and customer service philosophy. Aligning your answers with our mission during the interview will demonstrate your genuine interest in joining our team.
We think you need these skills to ace Temporary Customer Service Admin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administrative roles. Emphasize skills like communication, multitasking, and problem-solving that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for applying and your understanding of the role. Mention specific examples of how you've successfully handled customer inquiries or administrative tasks in the past.
Highlight Relevant Skills: In your application, clearly outline your skills related to customer support, data entry, and issue resolution. Use keywords from the job description to demonstrate that you meet the requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Everpool Careers
✨Show Your Communication Skills
Since the role requires excellent communication skills, be prepared to demonstrate your ability to convey information clearly. Practice answering common customer service scenarios to showcase how you would handle inquiries effectively.
✨Highlight Your Attention to Detail
As a Temporary Customer Service Administrator, attention to detail is crucial. Share examples from your past experiences where your meticulous nature helped resolve issues or improve processes.
✨Demonstrate Your Multitasking Ability
This position involves managing multiple tasks simultaneously. Be ready to discuss how you prioritize tasks and stay organized in a fast-paced environment, perhaps by sharing a specific example from your previous roles.
✨Prepare for Common Customer Scenarios
Anticipate questions related to customer service challenges. Prepare responses that illustrate your problem-solving skills and your approach to ensuring a positive customer experience.
