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For Companies At a Glance
- Tasks: Build strong relationships with customers and support their digital transformation journey.
- Company: Join Everon Group, a leader in digital home care solutions across Europe.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real difference in social and elderly care through innovative technology.
- Qualifications: Strong communication skills and experience in customer relationship management.
- Other info: Dynamic team environment with a focus on collaboration and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Everon Group is the European market leader in digital group living home care solutions, with offices in Maidstone (UK), Norrköping (Sweden) and Turku (Finland). Our team of around 80 employees collaborates to deliver innovative and trusted digital solutions across Europe. At Everon, we offer a comprehensive product portfolio, from alarm buttons to AI-driven sensor solutions. Our mission is to enhance social and elderly care through technology, empowering care professionals to focus on their clients and improve the quality of life for the elderly.
Everon Group supports its customers on their digital transformation journey through a partnership-driven approach, delivering solutions that meet today’s needs while shaping the connected health, housing, and social care services of tomorrow. Our focus is on flexibility, compliance, and a visionary, data-driven mindset that leverages insight and analysis to improve service quality and outcomes.
This role is based at our UK office in Maidstone, and we are looking for someone who can work on-site regularly, as many of our sales team members are located across the UK.
Your responsibilities as a Customer Success Manager:
- Manage and maintain strong relationships with an allocated portfolio of existing customers
- Serve as the primary internal point of contact for customer queries, orders, and
Customer Success Manager in Maidstone employer: Everon Sweden
Contact Detail:
Everon Sweden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager in Maidstone
✨Tip Number 1
Networking is key! Reach out to current employees at Everon Group on LinkedIn. A friendly chat can give you insights into the company culture and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by understanding Everon's products and services. Familiarise yourself with their digital solutions and think about how your experience aligns with their mission to enhance care through technology.
✨Tip Number 3
Showcase your customer success skills during the interview. Be ready to share specific examples of how you've built strong relationships and improved customer satisfaction in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your genuine interest in joining the Everon team.
We think you need these skills to ace Customer Success Manager in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Success Manager role. Highlight relevant experience and skills that align with our mission at Everon Group, especially in digital solutions and customer relationship management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about enhancing social and elderly care through technology. Share specific examples of how you've successfully managed customer relationships in the past.
Showcase Your Problem-Solving Skills: In your application, don’t forget to showcase your problem-solving skills. We love candidates who can think on their feet and come up with innovative solutions for our customers’ needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Everon Sweden
✨Know Your Stuff
Before the interview, make sure you understand Everon Group's products and services inside out. Familiarise yourself with their digital solutions and how they enhance social and elderly care. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Relationship Skills
As a Customer Success Manager, building strong relationships is key. Prepare examples from your past experiences where you've successfully managed customer relationships or resolved issues. Be ready to discuss how you can apply these skills to support Everon's customers.
✨Emphasise Flexibility and Vision
Everon values a flexible and data-driven mindset. Think about how you can demonstrate your adaptability in previous roles and your ability to leverage insights for better service outcomes. Share specific instances where you've used data to drive decisions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or future projects. This not only shows your enthusiasm but also helps you gauge if Everon is the right fit for you.
