Operations Manager in Manchester

sennder is Europe's Leading Digital Freight Forwarder. In a traditional industry, we're moving fast and focusing on the digitalization and automation of road logistics. By leveraging our proprietary technology, we're building an ecosystem that is leading the industry into the 21st century.

We are a growing team looking for an Operations Manager (Road Freight/ UK import and export/Customer and Carrier facing) in the Commercial department to help us on our journey to revolutionize road freight logistics. The role is in our Manchester office, Media City.

What you will do

• Maintaining and growing the existing customer and carrier portfolio.
• Consistently executing daily business (receiving orders, data entry, informing customers about shipment status etc.).
• Establishing relationships with day-to-day contacts.
• Selling and negotiating at a transactional level.
• Identifying new opportunities with current customers outside the existing scope.
• Establishing and pro-actively maintaining relationships with management level contacts both inside and out of your organization.
• Gathering, analysing, and preparing relevant information for business reviews and being an active participant.
• Following up the status of your customers' transport operations.

What we are looking for

• Bachelor’s degree or equivalent experience in the field.
• 2 years of experience in an account management or commercial role preferably within the logistics field.
• Excellent English verbal & written communication skills.
• Additional EU language is an advantage.
• Energy and willingness to learn and grow.
• Ability to build strong customer relationships.
• Ability to work in a team environment, while also delivering independent results.
• Strong ability to persuade, motivate, and influence others.

Why choose sennder

We believe in empowering our people to grow beyond their limits, embrace challenges, and create solutions that drive our collective success. Our culture thrives on entrepreneurial spirit, resilience, and collaboration.

Dynamic Scale-Up: sennder is at a pivotal stage – transitioning from a scale-up to a sustainably growing company. This means we move fast and constantly push ourselves to improve. Joining us means being part of an ambitious, international team of talented individuals who value teamwork as much as bold thinking.

Face-to-face connections across our offices remain central – it's not uncommon to travel to our offices across Europe to collaborate as we tackle challenges and celebrate wins, together.

Put Your Stamp on the Industry

We operate in a complex and ever-changing industry where your ideas and efforts have tangible, transformative impact. This is your chance to be hands-on in creating sustainable, meaningful solutions that help businesses thrive.

Employee Well-Being

We make mental wellbeing and engagement a priority through initiatives like our sennCare program, a partnership with nilo (global wellbeing platform), and regular satisfaction surveys via Culture Amp. And most importantly, work alongside people who truly care about you as a person.

Your Growth, Rewarded

We believe in rewarding our team for their commitment and contributions to our long-term success. Our compensation package may include performance bonuses, referral rewards, or equity that align with our goal of building a thriving company together. We're excited to grow with you!

Vibrant Workspaces

Our offices are equipped with healthy snacks, focus zones, and social areas to keep you energized and connected. When you walk into a sennder office, you immediately feel the sennder spirit: our shared culture paired with each location’s own unique character.

We celebrate diversity and value your character just as much as your skills. If you don’t meet every requirement, don’t worry, we still encourage you to take a chance and apply. Bring your authentic self and help us shape the future of logistics in Europe.