Sales And Retention Manager
Sales And Retention Manager

Sales And Retention Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the fitness ambassador for Everlast Gyms, driving sales and member retention.
  • Company: Join a dynamic team at Everlast Gyms, where fitness meets community.
  • Benefits: Enjoy flexible hours, a vibrant work culture, and opportunities for personal growth.
  • Why this job: Make an impact in the fitness world while developing your leadership skills.
  • Qualifications: Passion for fitness, strong leadership, and a positive mindset are key.
  • Other info: Be ready to engage with members and local businesses to enhance community ties.

The predicted salary is between 36000 - 60000 £ per year.

Responsibilities:

  1. Represent Everlast Gyms as an ambassador for fitness.
  2. Demonstrate our elevated ways of working always.
  3. Advocate for our FUNDAMENTALS sales process, leading by example and supporting the wider team to improve confidence and performance.
  4. Focus on driving new member sales and retaining existing members to grow live member movement.
  5. Own the activity planners for the gym and ensure they are thorough, well-planned, and executed.
  6. Implement strategies to increase lead generation both internally and externally.
  7. Monitor dashboards and KPIs, communicating key insights to the wider team.
  8. Drive all revenue lines from membership sales to product & secondary, enhancing profitability of the gym.
  9. Prepare and deliver monthly sales presentations to the wider management team.
  10. Build key relationships with local businesses to evolve local partnerships.
  11. Develop the #WeMoveBusinesses membership opportunities (both new and existing).
  12. Lead by example on reception and the gym floor in this member-facing role designed to enhance every visit.
  13. Buy into national focuses & incentives like #WorkoutWednesday & #WeCommunicate.
  14. Deliver honest, constructive feedback regularly to support all team members in achieving their potential.
  15. Support the General Manager and wider team with any operational tasks necessary to ensure the business operates correctly, including Health & Safety, Facilities, Maintenance, and Recruitment.
  16. Deliver consistently high standards of cleanliness and presentation at all times whenever in the gym.

Qualifications:

  1. Think without limits – Think fast, think fearlessly and take the team with you.
  2. Own it and back yourself – Own the basics, own your role and own the results.
  3. Be relevant – Relevant to our people, our partners, and the planet.
  4. Passion for health, fitness, and wellness.
  5. Strong leadership qualities.
  6. Adaptability in communication style.
  7. A positive, solutions-driven mindset in the face of adversity.
  8. A member champion mentality with exceptional interpersonal skills.
  9. Driven and ambitious with a keen desire to learn and develop both behaviors and competencies specific to the role.
  10. Flexibility in working hours and location to support the needs of the business including weekends and Bank Holidays when required.

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Sales And Retention Manager employer: Everlast Gyms

At Everlast Gyms, we pride ourselves on being an exceptional employer that champions a vibrant and inclusive work culture. As a Sales and Retention Manager, you'll not only have the opportunity to drive member engagement and sales but also benefit from ongoing professional development and a supportive team environment. Our commitment to health and wellness extends beyond our members; we offer flexible working hours, competitive incentives, and unique partnerships with local businesses, making this an ideal place for passionate individuals looking to make a meaningful impact in the fitness industry.
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Contact Detail:

Everlast Gyms Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales And Retention Manager

Tip Number 1

Show your passion for fitness and wellness during the interview. Share personal stories or experiences that highlight your commitment to a healthy lifestyle, as this aligns with the values of Everlast Gyms.

Tip Number 2

Familiarize yourself with the FUNDAMENTALS sales process mentioned in the job description. Be prepared to discuss how you can lead by example and support your team in improving their performance.

Tip Number 3

Research local businesses and think about potential partnerships that could benefit Everlast Gyms. Presenting these ideas during your interview can demonstrate your proactive approach and understanding of community engagement.

Tip Number 4

Prepare to discuss your leadership style and how you provide constructive feedback. Think of examples where you've successfully supported team members in achieving their goals, as this is crucial for the role.

We think you need these skills to ace Sales And Retention Manager

Sales Strategy Development
Customer Relationship Management
Lead Generation Techniques
Performance Monitoring
Data Analysis and Reporting
Presentation Skills
Team Leadership
Interpersonal Skills
Adaptability in Communication
Problem-Solving Skills
Health and Safety Compliance
Operational Management
Time Management
Flexibility in Working Hours

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Sales and Retention Manager position. Understand the responsibilities and qualifications required, and think about how your experience aligns with these expectations.

Tailor Your CV: Customize your CV to highlight relevant experience in sales, member retention, and leadership. Use specific examples that demonstrate your ability to drive new member sales and enhance profitability, as mentioned in the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and fitness, as well as your leadership qualities. Mention how you can contribute to the gym's goals and support the team in achieving their potential.

Highlight Your Interpersonal Skills: In your application, emphasize your exceptional interpersonal skills and your member champion mentality. Provide examples of how you've built relationships in previous roles, especially in a fitness or customer service environment.

How to prepare for a job interview at Everlast Gyms

Show Your Passion for Fitness

Make sure to express your enthusiasm for health, fitness, and wellness during the interview. Share personal experiences or stories that highlight your commitment to a healthy lifestyle, as this aligns with the company's values.

Demonstrate Leadership Skills

Prepare examples of how you've successfully led teams or projects in the past. Highlight your ability to motivate others and drive performance, as strong leadership qualities are essential for this role.

Be Ready to Discuss Sales Strategies

Familiarize yourself with effective sales techniques and be prepared to discuss how you would implement strategies to increase lead generation and member retention. Show that you understand the FUNDAMENTALS sales process and can advocate for it.

Communicate Effectively

Practice adapting your communication style to different audiences. During the interview, demonstrate your interpersonal skills by engaging with the interviewer and showing that you can build relationships, both with members and local businesses.

Sales And Retention Manager
Everlast Gyms
E
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