General Manager - Sunderland

General Manager – Sunderland Company Description This is a full-time position responsible for the day-to-day running of the business. Responsible for leading the team in all sales and operational processes, with a keen eye for detail and ability to OWN IT. This role is accountable to various KPI’s and is responsible for the recruitment, nurturing & development of an elevated team capable of achieving them consistently. The Benefits Elevation is a part of our core, matching with great company benefits to mention a few: 20% discount across all Frasers Group facias Frasers 1000 bonus scheme Free Gym membership Monthly Frasers Group Champion – winners get double their salary for the month Reward and recognition with our Everlast Gyms monthly champions Training and development through Frasers Group with recognised, funded qualifications available including Level 3 & 5 in management & leadership Enhance your fitness knowledge with product training and the opportunity to deliver personal training sessions and group training Job Description The Responsibility: Represent Everlast Gyms as an ambassador for fitness Demonstrate our elevated ways of working always Driving all revenue lines from membership sales to product & secondary, to driven overall profitability of the gym Effective management of controllable costs such as; stock orders & cleaning supplies to eliminate wastage and overspend Lead by example on reception and the gym floor in this member facing role designed to enhance every visit Ensure central processes like FUNDAMENTALS, ASCEND & MOVE are followed & delivered to the highest level consistently Drive collective buy-in to national focuses & incentives like #WorkoutWednesday & #WeCommunicate Lead the recruiting, monitoring, training and onboarding of new team members within your gym Ensure that all daily, weekly & monthly operational processes are completed consistently and to a high standard. Willing and able to deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them daily Be resilient and agile to react to challenging situations and find solutions Able to effectively manage all policies and procedures including Health & Safety, including pool plant operations Ensure consistently high standards of cleanliness and presentation at all times whether on-shift or not Qualifications Need to have: Passion for health, fitness and wellness Level 2 qualification in fitness (desirable) 1+ year previous management role experience within the fitness industry Strong leadership qualities Adaptability in communication and management style depending on the team member and their drivers A positive, solutions driven mindset in the face of adversity A member champion mentality with exceptional interpersonal skills Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role Flexibility in working hours and location to support the needs of the business including weekends and Bank Holidays when required Additional Information Want to know see more of the great things our brand does please visit our LinkedIn page here. An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Think without limits – Think fast, think fearlessly and take the team with you Own it and back yourself – own the basics, own your role and own the results Be relevant – Relevant to our people, our partners and the planet