General Manager

The Responsibility:

• Represent Everlast Gyms as an ambassador for fitness
• Demonstrate our elevated ways of working always
• Drive all revenue lines from membership sales to product & secondary, to drive overall profitability of the gym
• Effectively manage controllable costs such as stock orders & cleaning supplies to eliminate wastage and overspend
• Lead by example on reception and the gym floor in this member-facing role designed to enhance every visit
• Ensure central processes like FUNDAMENTALS, ASCEND & MOVE are followed & delivered to the highest level consistently
• Drive collective buy-in to national focuses & incentives like #WorkoutWednesday & #WeCommunicate
• Lead the recruiting, monitoring, training, and onboarding of new team members within your gym
• Ensure that all daily, weekly & monthly operational processes are completed consistently and to a high standard.
• Willing and able to deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them daily
• Be resilient and agile to react to challenging situations and find solutions
• Able to effectively manage all policies and procedures including Health & Safety, including pool plant operations
• Ensure consistently high standards of cleanliness and presentation at all times whether on-shift or not

Company Principles:

• Think without limits – Think fast, think fearlessly and take the team with you
• Own it and back yourself – Own the basics, own your role, and own the results
• Be relevant – Relevant to our people, our partners, and the planet

Need to have:

• Passion for health, fitness, and wellness
• Level 2 qualification in fitness (desirable)
• 1+ year previous management role experience within the fitness industry
• Strong leadership qualities
• Adaptability in communication and management style depending on the team member and their drivers
• A positive, solutions-driven mindset in the face of adversity
• A member champion mentality with exceptional interpersonal skills
• Driven and ambitious with a keen desire to learn and develop both behaviors and competencies specific to the role
• Flexibility in working hours and location to support the needs of the business including weekends and Bank Holidays when required

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