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For Companies At a Glance
- Tasks: Lead multiple gyms, ensuring top-notch operations and customer satisfaction.
- Company: Join Everlast Gyms, part of Frasers Group, a leader in the fitness industry.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact on fitness communities while developing your leadership skills.
- Qualifications: Experience in fitness management, strong leadership, and excellent communication skills required.
- Other info: Embrace our values: think without limits, own it, and stay relevant.
The predicted salary is between 36000 - 60000 £ per year.
Everlast Gyms is the fitness division of Frasers Group.
Welcome to our world…
As an Area Manager at Everlast Gyms, you will be responsible for overseeing the performance and operations of multiple gym locations within a designated region. Your primary goal is to ensure that each gym in your area meets and exceeds operational standards, delivers exceptional customer service, and achieves commercial targets.
Job Description
Operational Management:
• Supervise and support gym managers within the assigned area.
• Ensure adherence to Everlast Gyms\’ operational policies and procedures.
• Implement strategies to improve efficiency and effectiveness in gym operations.
Commercial Performance:
• Develop and execute strategies to achieve revenue and profit goals for each gym.
• Monitor financial performance and key performance indicators (KPIs) for each location.
• Implement cost-control measures to optimize profitability.
Staff Management:
• Recruit, train, and develop gym managers and staff.
• Conduct regular performance evaluations and provide constructive feedback.
• Foster a positive and inclusive work environment.
Customer Service:
• Ensure a high level of customer satisfaction across all gyms.
• Address customer concerns and feedback promptly and effectively.
• Implement initiatives to enhance the overall member experience.
Marketing and Sales:
• Collaborate with the marketing team to implement effective local marketing strategies.
• Monitor and analyse sales performance, providing recommendations for improvement.
• Develop and execute sales promotion activities.
Compliance and Quality Assurance:
• Ensure compliance with industry regulations and Everlast Gyms\’ standards.
• Conduct regular audits to assess the quality of services and facilities.
• Implement corrective actions as needed.
Qualifications
- Previous experience in a similar role within the fitness industry.
- Strong leadership, organisational, and communication skills.
- Knowledge of fitness industry trends and best practices.
- Ability to analyse financial data and make data-driven decisions.
- Excellent customer service and interpersonal skills to liaise professionally with FG stakeholders
- Flexibility and the ability to travel between gym locations within the assigned area.
- Positive outlook and solutions driven.
- Consistent behaviour and resilient.
Additional Information
Want to find out about some of the great things we do? Visit our LinkedIn page here.
An opportunity like this at Everlast Gyms is rare and the potential is limitless. To be able to make the most out of it you need to live and breathe our values:
• Think without limits – Think fast, think fearlessly and take the team with you
• Own it and back yourself – own the basics, own your role and own the results
• Be relevant – Relevant to our people, our partners and the planet
Area Manager - South East employer: Everlast Gyms
Contact Detail:
Everlast Gyms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager - South East
✨Tip Number 1
Familiarize yourself with Everlast Gyms' operational policies and procedures. Understanding these guidelines will not only help you in interviews but also demonstrate your commitment to maintaining high standards across all gym locations.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you improved team performance or customer satisfaction, as this aligns perfectly with the role's requirements.
✨Tip Number 3
Research current fitness industry trends and best practices. Being knowledgeable about the latest developments will not only impress during discussions but also position you as a forward-thinking candidate who can drive commercial performance.
✨Tip Number 4
Prepare to discuss your experience with financial data analysis. Be ready to explain how you've used data to make informed decisions in previous roles, as this is crucial for achieving revenue and profit goals in the Area Manager position.
We think you need these skills to ace Area Manager - South East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the fitness industry, particularly in operational management and staff development. Use specific examples that demonstrate your leadership skills and ability to achieve commercial targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the fitness industry and how your values align with those of Everlast Gyms. Mention specific strategies you have implemented in previous roles that led to improved operational efficiency or customer satisfaction.
Highlight Key Achievements: When detailing your work experience, focus on quantifiable achievements such as revenue growth, successful marketing campaigns, or improvements in customer service ratings. This will showcase your ability to drive results.
Prepare for the Interview: Research common interview questions for area management roles in the fitness industry. Be ready to discuss your approach to staff management, operational challenges, and how you would enhance the member experience at Everlast Gyms.
How to prepare for a job interview at Everlast Gyms
✨Showcase Your Leadership Skills
As an Area Manager, strong leadership is key. Be prepared to discuss your previous experiences in managing teams, how you motivate staff, and the strategies you've implemented to foster a positive work environment.
✨Demonstrate Financial Acumen
Since you'll be responsible for monitoring financial performance, come ready to talk about your experience with financial analysis. Highlight specific examples where you've used data to drive decisions and improve profitability.
✨Emphasize Customer Service Excellence
Customer satisfaction is crucial in this role. Prepare to share examples of how you've addressed customer concerns in the past and any initiatives you've led to enhance the member experience at gyms or similar environments.
✨Be Ready to Discuss Operational Strategies
Operational management is a significant part of the job. Think about strategies you've implemented in previous roles to improve efficiency and effectiveness in gym operations, and be ready to discuss how you would apply those strategies at Everlast Gyms.
