Everise seeks a Senior Operations Manager to oversee end-to-end performance of a multi-tiered pharmacy contact center, including Pharmacists and Pharmacy Technicians. You will drive service levels, quality, compliance, and participant experience across prescription transfers and verbal intake while aligning with licensing and client requirements.
Responsibilities cover escalation management, workforce scheduling, licensing tracking, KPI reporting, and process improvement in a regulated,
#J-18808-LjbffrSenior Pharmacy Operations Leader employer: Everise
Everise is an exceptional employer that champions a dynamic and inclusive work culture, offering remote flexibility while fostering collaboration across global teams. With a strong emphasis on professional growth, employees benefit from extensive training opportunities and the chance to lead impactful B2B events that drive business success. Located near NYC, the company provides unique networking opportunities and access to industry leaders, making it an ideal place for ambitious professionals seeking meaningful careers.
