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- Tasks: Oversee daily operations of a multi-use sporting facility, managing everything from procurement to event coordination.
- Company: Join a dynamic sporting facility dedicated to community engagement and exceptional service.
- Benefits: Enjoy flexible hours, hands-on experience, and the chance to work in a vibrant sports environment.
- Why this job: Be part of a passionate team, make an impact in the community, and develop your leadership skills.
- Qualifications: Experience in venue management, strong communication skills, and a passion for sports are essential.
- Other info: Weekend and evening availability required; a background in sports management is a plus.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a highly organized, proactive, and versatile Facility Operations & Administration Manager to oversee the day-to-day operations of our multi-use sporting facility. This pivotal role combines procurement, finance, human resources, event coordination, maintenance oversight, stakeholder engagement, and administration. The ideal candidate will possess strong leadership, communication, and multitasking skills, with the ability to manage both strategic tasks and hands-on duties.
Key Responsibilities:
- Procurement & Stock Management: Manage procurement of cleaning equipment, solutions, stationery, bar and canteen stock. Maintain accurate inventory levels and coordinate bar stocking.
- Finance & Payroll: Process supplier invoices, utilities, and contractor payments. Oversee weekly payroll, staff superannuation, and canteen contractor payments. Perform account coding and reconciliation in Xero. Manage field and turf hire invoicing and pursue unpaid invoices.
- Staff Management: Coordinate staff rostering, validation, and adjustments. Transfer and verify rosters for payroll processing. Conduct staff training including POS and duty responsibilities.
- Facility Operations & Maintenance: Coordinate and carry out daily field and facility preparation. Perform general maintenance including goal/net repairs, rubbish removal, gardening, and lighting replacement. Liaise with contractors and council for facility compliance and repairs.
- Customer Service & Admin: Manage phones, emails, filing, and general enquiries. Provide exceptional front-line customer service during events and peak times.
- Bookings & Event Coordination: Maintain and update field booking system. Plan and prepare for tournaments and function room bookings. Coordinate function catering and logistics.
- Stakeholder & Community Engagement: Meet regularly with suppliers, contractors, council, and sporting bodies (e.g., Hockey QLD, Hockey AUS). Support the preparation of grants, sponsorship proposals and community initiatives.
- Technology & Communication: Update website and social media platforms with current content and announcements. Manage POS system, including product coding.
- Governance & Compliance: Support development and review of policies and procedures. Maintain compliance with local council, safety, and liquor licensing regulations.
Key Requirements:
- Proven experience in venue/facility management, operations, or a similar multi-functional role.
- Sound knowledge of financial systems (e.g., Xero), payroll processes, and POS systems.
- Exceptional organizational and time management skills.
- Strong interpersonal and communication skills.
- Ability to work independently, take initiative, and manage competing priorities.
- Availability for weekend and evening work, as required.
- Blue card or working with children check (if applicable).
- First Aid certification (preferred).
- Current driver’s license.
- Demonstrated experience in leading a team.
- Strong financial management acumen.
- A current or past affiliation with a hockey or other sporting club is highly regarded.
To Be Successful:
To thrive in this role, you will be a proactive and solutions-oriented individual with a passion for sports and community engagement. You will be comfortable working in a fast-paced environment and able to effectively balance competing demands. Your ability to build strong relationships with staff, stakeholders, and the community will be crucial to your success.
Desirable Criteria: Sports Management / Business Degree
Facility Operations & Administration Manager employer: Everi Pty
Contact Detail:
Everi Pty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facility Operations & Administration Manager
✨Tip Number 1
Familiarise yourself with the specific operations of multi-use sporting facilities. Understanding the unique challenges and requirements of such venues will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the sports management field, especially those who have experience in facility operations. Attend local sporting events or community meetings to connect with potential colleagues and stakeholders.
✨Tip Number 3
Showcase your leadership skills by discussing any relevant experiences where you've successfully managed a team or project. Be prepared to provide examples of how you handled challenges and achieved results.
✨Tip Number 4
Stay updated on the latest trends in facility management and community engagement within the sports sector. This knowledge can set you apart and demonstrate your commitment to continuous improvement and innovation.
We think you need these skills to ace Facility Operations & Administration Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facility management, operations, and administration. Use specific examples that demonstrate your leadership and multitasking skills, particularly in a sporting context.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sports and community engagement. Address how your background aligns with the key responsibilities of the role, such as procurement, finance, and event coordination.
Highlight Relevant Skills: Emphasise your knowledge of financial systems like Xero, payroll processes, and POS systems. Mention any certifications, such as First Aid or a Blue card, that are relevant to the position.
Showcase Your Team Leadership: Include examples of your experience in leading teams and managing staff. Discuss how you have successfully coordinated rosters, conducted training, and engaged with stakeholders in previous roles.
How to prepare for a job interview at Everi Pty
✨Showcase Your Organisational Skills
As a Facility Operations & Administration Manager, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised events or managed procurement processes, highlighting your attention to detail and time management skills.
✨Familiarise Yourself with Financial Systems
Since the role involves financial management using systems like Xero, it's crucial to brush up on your knowledge of these tools. Be ready to discuss your experience with financial processes, payroll, and invoicing, as well as any specific challenges you've overcome in these areas.
✨Emphasise Your Leadership Experience
This position requires strong leadership skills, so be prepared to talk about your experience in managing teams. Share specific instances where you led a team through challenges, conducted training, or improved team performance, showcasing your ability to motivate and engage staff.
✨Demonstrate Community Engagement
Given the importance of stakeholder and community engagement in this role, think of examples where you've successfully built relationships with suppliers, contractors, or community members. Highlight any initiatives you've been involved in that fostered community spirit or collaboration within a sporting context.
